Hotel Operations Manager

1 month ago


Charlotte, North Carolina, United States Naman Hotels Full time
Job Title: Assistant General Manager

Naman Hotels, a leading owner and developer of hotels throughout the Carolinas, is seeking an experienced and skilled Assistant General Manager to join our team.

About the Role

The Assistant General Manager will assist the General Manager in overseeing the overall operations and success of the hotel. This challenging position has overall responsibility for the service and quality of our hotel, and successful AGMs will be considered for General Manager openings.

Key Responsibilities
  • Assist the General Manager in developing a Service Culture
  • Motivate, coach, counsel, and discipline team members according to Naman standards
  • Attend and/or conduct all training/meetings as required by management
  • Inspect rooms and public areas daily
  • Manage and train the Guest Services department
  • Manage Guest Relations
  • Assist Sales in generating revenue
  • Perform other duties as requested by management
  • Strong organizational and computer skills required
  • Must be outgoing and a proven self-starter
  • Weekends and holidays are required
  • Ability to implement all strategies set forth by brand and corporate team
  • Deliver communication between corporate office and team members and facilitate tools for development and empowerment for our valued team members
Requirements
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Ability to implement all strategies set forth by brand and corporate team
What We Offer

Naman Hotels offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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