Hotel Night Auditor Position
3 weeks ago
Job Description
Our hotel is seeking a detail-oriented and customer-focused night auditor to join our team. As a night auditor, you will be responsible for ensuring the accuracy of financial records, providing exceptional service to guests, and maintaining a clean and organized work environment.
Responsibilities:
- Process reservations and check-ins, delegate housekeeping and security requests, and resolve guest complaints
- Reconcile credit card transactions, financial records, and occupancy percentages
- Prepare and distribute daily, weekly, and monthly reports to management
- Process administrative and accounting procedures
- Provide exceptional service to all hotel guests
Qualifications:
- Proficiency with computers and experience with reservation and accounting software
- High school diploma or equivalent required; some college preferred
- Previous hotel front desk, hospitality, or night audit experience preferred
- Great communication and customer service skills
- Overnight shift; requires flexible hours
About Us:
Hyatt Centric SouthPark Charlotte is a fun and dynamic work environment with a great management team and staff. We offer health, dental, vision, and 401k plans, as well as staff meals provided daily at no cost.
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