Senior Software Deployment Specialist

4 weeks ago

Billings, Missouri, United States Motorola Solutions Full time
Job Description

The Senior Solutions Specialist will be responsible for managing the deployment processes of Motorola's public safety and command center software suite within complex software ecosystems for public safety agencies.

Key Responsibilities:
  • Lead Requirements Gathering: Collect business process requirements from subject matter experts and create comprehensive discovery documentation to capture the needs and expectations of stakeholders.
  • Facilitate Stakeholder Collaboration: Serve as a bridge between Motorola's deployment team, customer subject matter experts, and IT teams, ensuring alignment on both functional and non-functional requirements.
  • Assess Business Processes: Evaluate the customer's current business processes, identify opportunities for improvement, and provide informed recommendations for changes using a structured approach.
  • Collaborate on Software Delivery: Work with various stakeholders to deliver interfaces, software modules, configurations, and provisioning effectively and efficiently, while considering the broader objectives of the customer's business needs.
  • Plan and Coordinate Activities: Independently plan, prioritize, and coordinate complex and concurrent activities to meet deadlines in a dynamic and often changing environment.
  • Lead User Acceptance Testing (UAT): Define, facilitate, and guide the customer through User Acceptance Testing, documenting results and measuring outcomes against the project's Functional Requirements Matrix.
  • Present Analysis Results: Present analysis results to various groups, developing presentations and spreadsheets that support decision-making and business cases by summarizing relevant information.
  • Project Management Partnership: Collaborate with Project Managers and the Program Director to manage projects from inception through to conclusion, ensuring that deliverables meet the established timelines and quality expectations.
Qualifications:
  • Proven experience in public safety software integration and deployment processes.
  • Strong analytical skills with a robust understanding of business processes.
  • Excellent communication and interpersonal skills to engage effectively with stakeholders.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Proficiency in creating documentation, presentations, and spreadsheets.

This position is critical for ensuring the successful deployment and optimization of our software solutions within public safety agencies, contributing to our mission of enhancing safety and operational efficiency.

We are seeking a highly skilled and experienced professional to join our team as a Senior Solutions Specialist. The ideal candidate will have a strong background in public safety software integration and deployment processes, as well as excellent analytical and communication skills.

The successful candidate will be responsible for managing the deployment processes of Motorola's public safety and command center software suite within complex software ecosystems for public safety agencies. This will involve leading requirements gathering, facilitating stakeholder collaboration, assessing business processes, and collaborating on software delivery.

The ideal candidate will have a proven track record of success in public safety software integration and deployment processes, as well as excellent analytical and communication skills. They will be able to work independently and manage multiple priorities in a fast-paced environment, and will have proficiency in creating documentation, presentations, and spreadsheets.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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