Senior Service Engineer

1 month ago


Billings, Montana, United States Providence St. Joseph Health Full time
Job Summary

This role is a remote position. Currently, we are unable to offer employment in the following states: CO, NY, PA, HI, MA, and OH.

As a Service Engineer, you will work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS, and clinical caregivers. Your technical skills will be on par with your Development, Test, and Program Management counterparts.

At Providence, we value our caregivers and strive to create a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, as we empower our team members to inspire and retain the best people.

Required Qualifications:

Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education/experience
5 years of related experience; more preferred
Experience in automation, specifically related to deployment, recovery, or other manual processes
Experience with n-tier solutions
Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)
Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations
Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
Good experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis.

Preferred Qualifications:

Experience in a Healthcare environment

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of 'Know me, care for me, ease my way.' Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources, and much more. Learn /benefits.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

  • Billings, Montana, United States Providence St. Joseph Health Full time

    Job SummaryWe are seeking a Principal Service Engineer to act as service owner for our highly secure, Cybersecurity Maturity Model (CMMC) 2.0 compliant hosting environment.This role requires a strong technical background in security, cloud, and network services, as well as experience managing vendor relationships, presenting to senior IS and business...


  • Billings, Montana, United States Providence St. Joseph Health Full time

    About the Role:The Senior Software Engineer takes end-to-end ownership for development and quality of solutions and services that delight caregivers and add strategic value to Providence St. Joseph Health. They evaluate requirements, estimate costs, and design and implement solutions and services.Key Responsibilities:Evaluate requirements and estimate costs...


  • Billings, Montana, United States Providence Service Full time

    Job SummaryWe are seeking a skilled Environmental Services Technician to join our team at Providence St. Patrick Hospital in Missoula, MT. As a key member of our Environmental Services department, you will play a critical role in maintaining a clean and safe environment for our patients, staff, and visitors.Key ResponsibilitiesPerform routine cleaning tasks...


  • Billings, Montana, United States Brown & Root Industrial Services Full time

    Job Summary: We are seeking a skilled Senior Rigging Specialist to join our team at Brown & Root Industrial Services. As a key member of our construction team, you will be responsible for assembling and operating rigging equipment to lift and move heavy loads safely and efficiently.Key Responsibilities:Assemble and operate rigging equipment, including...


  • Billings, Montana, United States Jobot Full time

    Senior Project Manager in Healthcare ConstructionWe are seeking a seasoned professional to lead healthcare construction projects from inception to completion. As a Senior Project Manager, you will be responsible for managing project teams and third-party contractors or consultants, ensuring all deadlines are met and project outputs are achieved.Key...


  • Billings, Montana, United States Jobot Full time

    Job Title: Senior Project Manager Healthcare ConstructionWe are seeking a seasoned Senior Project Manager with extensive experience in healthcare construction to lead our projects from inception to completion. As a key member of our team, you will be responsible for delivering top-quality healthcare construction projects on time and within...


  • Billings, Montana, United States BIG SKY SENIOR SERVICES, INC Full time

    Job SummaryCare for seniors in a supportive and respectful environment, providing personal care, light housekeeping, and socialization. This role is ideal for those who enjoy working with seniors and want a flexible schedule.Key ResponsibilitiesProvide personal care, including bathing, dressing, and skin careAssist with light housekeeping, such as dusting,...


  • Billings, Montana, United States Providence Health & Service Full time

    Key Responsibilities:As a Senior Business Analyst, Risk, Liability and Claims, you will be responsible for providing required reports and analysis to stakeholders on a scheduled basis. You will serve as a risk/claims data consultant/subject matter expert, synthesizing complex risk data into understandable outputs. You will develop risk and claims-based...

  • Engineering Assistant

    4 weeks ago


    Billings, Montana, United States WWC Engineering Full time

    Job DescriptionAt WWC Engineering, we are seeking a highly motivated and detail-oriented Engineering Intern to assist our team with various project tasks. The ideal candidate will have a strong foundation in engineering principles and excellent communication skills.Key Responsibilities:Assist engineers and other staff members with daily duties and...


  • Billings, Montana, United States CONSOR Engineers Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Structural Assessment Engineer to join our team at CONSOR Engineers. As a Junior Bridge Inspector, you will be responsible for conducting safety inspections of bridges and other structures, preparing associated written technical reports and electronic drawings, and assisting inspections using...

  • Senior Cloud Engineer

    4 weeks ago


    Billings, Montana, United States Providence St. Joseph Health Full time

    Job Summary:This position is responsible for designing, implementing, and managing cloud infrastructure and services to ensure high availability, reliability, and scalability.Key Responsibilities:Designing and implementing cloud infrastructure and services to meet business requirements.Managing cloud resources, including virtual machines, storage, and...


  • Billings, Montana, United States Cushing Terrell Full time

    About the RoleWe are seeking a highly skilled and motivated Electrical Intern to join our team at Cushing Terrell. As a key member of our design team, you will be responsible for working on a variety of electrical engineering projects, collaborating with cross-functional teams, and contributing to the development of innovative design solutions.Key...


  • Billings, Montana, United States DOWL Full time

    About DOWLDOWL is a multidisciplinary consulting firm with a strong reputation for delivering exceptional engineering services. As a Transportation Engineering Intern, you will have the opportunity to work with experienced professionals on various projects across Montana.Job SummaryWe are seeking a motivated and enthusiastic Transportation Intern to assist...


  • Billings, Montana, United States Istate Truck Center Full time

    Diesel Mechanic/Technician Job SummaryWe are seeking an experienced Diesel Mechanic/Technician to join our team at I-State Truck Center in Billings, Montana. As a Diesel Mechanic/Technician, you will be responsible for diagnosing, repairing, and maintaining diesel engines and related components in trucks, buses, and other heavy-duty vehicles.Key...


  • Billings, Montana, United States Diversified Full time

    Broadcast Design Engineer - VirtualAt Diversified, we're pushing the boundaries of technology to transform businesses. Our comprehensive suite of solutions is engineered to help clients build connections that make a difference. Our dedicated teams craft solutions experienced by millions every day, including:Delivering the fan experience at sports facilities...


  • Billings, Montana, United States NorthWestern Energy Full time

    About the Internship:NorthWestern Energy is seeking a highly motivated and detail-oriented intern to support our construction engineers. As an intern, you will have the opportunity to gain hands-on experience in the design and construction of electric and natural gas facilities. You will work closely with our construction engineers and operations supervisors...


  • Billings, Montana, United States WWC Engineering Full time

    About the Role:WWC Engineering is seeking a skilled Professional Land Surveyor to join our team in Billings. As a key member of our team, you will be responsible for performing land surveys, conducting research, and preparing data for clients.Key Responsibilities:Execute land surveys to establish legal property boundariesResearch historical maps and land...


  • Billings, Montana, United States Cushing Terrell Full time

    About the Role:Cushing Terrell is seeking an Electrical Intern to join our team. As an Electrical Intern, you will work on designing electrical systems for various projects. You will be responsible for drafting electrical plans, performing calculations, and developing project specifications.Responsibilities:Draft electrical plans using Revit/AutoCADPerform...


  • Billings, Montana, United States DOWL Full time

    About the Role:DOWL is seeking an experienced Aviation Design Engineer to join our team. As an Aviation Design Engineer, you will be responsible for assisting with comprehensive airport-related engineering and design of airport improvement projects and other airport and aviation-related projects.Key Responsibilities:Design, plan production, and AutoCAD Civil...


  • Billings, Montana, United States Collective Great States Construction Full time

    Collective is a growing property management company that focuses on building relationships and providing an exceptional place to call home. Our team takes pride in our communities and creates connections with our residents. Job Overview As a Senior Maintenance Professional at Collective, you will be responsible for leading by example and demonstrating a...