Property Management Leasing Manager
3 weeks ago
D.R. Horton, Inc., the largest homebuilder in the U.S., is seeking a skilled Property Management Leasing Manager to oversee all aspects of leasing and marketing at our property. The successful candidate will work closely with the Regional Manager, Shared Service, and Marketing teams to meet leasing goals and assist in creating a strategic marketing plan.
Key Responsibilities:- Ensure leasing techniques are effective in meeting leasing goals, including meeting closing metrics, follow-up procedures, and reporting systems.
- Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, and managing the leasing center.
- Manage the application process, lease expirations, and secure renewals.
- Follow-up with prospective and future residents to convey our commitment to service.
- Complete acceptance and inspection walks with construction and new residents.
- Maintain community appearance and ensure repairs are noted and completed on a timely basis.
- Assist with supervision of all business functions related to operations.
- Recognize learning and performance gaps for the leasing team and provide motivation to ensure they are getting the training and education needed to build skills and succeed in their role.
- Provide a support system for the leasing team and a method for daily accountability of leasing activity.
- Ensure the leasing team has the proper materials and supplies needed for successful lease-ups.
- Confirm leasing staff are converting phone inquiries and are closing walk-in traffic according to predetermined ratio standards.
- Provide consistent service throughout the resident life cycle.
- Stay informed and aware of rents, specials, and events promoted by competitors.
- Complete various accounting, financial, and administrative reports.
- Assure adherence to all government regulations, including Fair Housing, ADA, and OSHA.
- Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company.
- High school diploma or general education degree (GED).
- Three (3) years related experience in leasing, sales, customer service, or a related field.
- Ability to multi-task and prioritize in a fast-paced environment.
- Strong interpersonal skills with the ability to influence others.
- Enjoy working both individually and in a team environment.
- Talent for executing sales skills, including generating sales leads, conducting sales presentations, identifying needs, and closing.
- Demonstrated ability to read, write, and communicate effectively.
- Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances.
- Ability to apply common sense understanding to carry out instructions furnished in written and oral form or via DRH applications.
- Proficiency with computer systems, including customer relationship management programs, MS Office, and email.
- Bilingual.
- Knowledge of property management software systems, including OneSite, ILM, or Propertyware.
We offer an excellent benefits package, including medical, vision, and dental insurance, 401(K), employee stock purchase plan, flex spending accounts, life insurance, vacation, sick, personal time, and company holidays. Come build your future with D.R. Horton, America's Builder.
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