Flexible Customer Support Representative
1 month ago
Job Overview
Part Time Customer Service Assistant
Expert Analytical Solutions is in search of dedicated individuals who are enthusiastic about providing exceptional customer support while working remotely.
The main duties involve efficiently routing incoming calls to the correct departments, professionally addressing phone inquiries, and composing outgoing emails and communications.
We provide a vibrant and enjoyable work atmosphere, equipped with all necessary tools and remote training opportunities.Core Responsibilities:
- Engage with clients and stakeholders in a respectful and professional manner.
- Manage incoming calls and emails from customers, clarifying our services and responding to questions.
- Play a role in promoting a positive, inclusive, and equitable workplace to boost team performance.
- High School Diploma, with a preference for Accounting 12 or Math 12.
- Strong verbal and written communication skills.
- Familiarity with Microsoft Office applications (Word, Excel).
- Proven commitment to delivering outstanding customer service.
- Competent in using social media, tablets, smartphones, online tools, and applications.
- Innovative in creating personalized solutions to enhance each customer's experience.
- Able to convey information clearly, accurately, and confidently, tailored to the audience's understanding.
Starting pay is $18.50 per hour, with opportunities for increased compensation based on experience.
If you believe you meet the qualifications for this position, please submit your resume or CV for consideration.
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