Current jobs related to Customer Service Representative - Roseville, California - Lennar


  • Roseville, California, United States Michaels Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Michaels. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for.Key Responsibilities:Provide a fast and friendly...


  • Roseville, California, United States Ray O. Cook Heating & Air Full time

    Customer Service RepresentativeAt Ray O. Cook Heating & Air, we're seeking a skilled Customer Service Representative to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. About UsFor over 70 years, Ray O. Cook...


  • Roseville, California, United States CoCard Business Full time

    Customer Service and Technical Support RepresentativeCoCard Business is a leading provider of payment technology solutions for businesses across the United States. We are seeking a highly motivated and customer-focused Customer Service and Technical Support Representative to join our team.Responsibilities:Provide exceptional customer service via phone,...


  • Roseville, California, United States GoodLeap Full time

    About GoodLeap: GoodLeap is a technology company that specializes in delivering innovative financing and software products for sustainable solutions. Our mission is to make these products more accessible and affordable for homeowners. We are proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean...


  • Roseville, California, United States LHH Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at LHH in Roseville, CA. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone, email, and chat.Responsibilities:Communicate effectively with customers to resolve...


  • Roseville, California, United States Tim Lewis Communities Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Tim Lewis Communities Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our homeowners, responding to their inquiries, and resolving any issues in a timely and professional...


  • Roseville, California, United States Lennar Full time

    Customer Care RepresentativeLennar is seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our homeowners, ensuring their satisfaction with our products and services.Key Responsibilities:Interface with homeowners...


  • Roseville, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist...


  • Roseville, California, United States Taymax Group Full time

    Member Services RepresentativeRoseville, CA - Join Taymax Group, a leading fitness company, in providing a high-quality fitness experience in a welcoming, non-intimidating environment. We are seeking a Member Services Representative to create a positive member experience by providing exceptional customer service to Planet Fitness members, prospective...


  • Roseville, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Roseville, California, United States Lennar Corporation Full time

    Welcome to Lennar Corporation, where we build more than just homes. As a Customer Support Services Representative, you will be part of a team that has built over one million new homes for families across America since 1954. Our communities cater to all lifestyles and family dynamics, and we are looking for someone who shares our passion for delivering...


  • Roseville, California, United States Lowe's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and supporting the overall success of our store.Key...


  • Roseville, California, United States Enterprise Holdings Full time

    About the RoleWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Enterprise Holdings. As a key member of our branch team, you will be responsible for providing exceptional customer service to both internal and external customers, ensuring a seamless and enjoyable experience for all.As a Senior...


  • Roseville, California, United States Invitation Homes Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Invitation Homes. As a key member of our Leasing and Property Management team, you will be responsible for providing exceptional service to our residents, resolving inquiries, and supporting the local market with general property management...


  • Roseville, California, United States Invitation Homes Full time

    Job SummaryThe primary function of this position is to provide high-level customer service to residents in a fast-paced, high-volume environment. The Customer Service Representative (CSR) is responsible for resolving resident-related inquiries and supporting the local market with general property management functions.Key ResponsibilitiesCreate and maintain a...


  • Roseville, California, United States STRAUCH & COMPANY Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Woodcreek Oaks AMPM location in Roseville, CA. As a key member of our retail team, you will be responsible for providing exceptional customer service, building customer loyalty, and driving sales.Key...


  • Roseville, California, United States PASCO Scientific Full time

    Job SummaryPASCO Scientific is seeking a highly skilled International Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our international customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Roseville, California, United States Beacon Hill Staffing Group Full time

    Position Summary:The Bilingual Customer Service Representative will provide customer support through email, chat, and phone communication, as well as handle order entry tasks.This role ensures timely and accurate responses to internal and external inquiries, adhering to the core customer experience philosophies.Responsibilities:1. Provide customer support in...


  • Roseville, California, United States STRAUCH & COMPANY Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Roseville Carwash location. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a clean and safe facility, and meeting sales targets.Key ResponsibilitiesProvide...


  • Roseville, California, United States Pasco Full time

    Job Summary:The International Customer Service Representative II at Pasco performs a wide range of routine support activities in the international customer service function. This role is responsible for promoting and maintaining positive customer relations.Key Responsibilities:Support international customers, regional sales managers, and selling...

Customer Service Representative

2 months ago


Roseville, California, United States Lennar Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Care Representative to join our team at Lennar. As a key member of our customer service team, you will be responsible for providing exceptional support to our homebuyers and trade partners, ensuring a seamless and satisfying experience throughout the warranty service process.

Key Responsibilities
  • Schedule and supervise trade partner repairs in homes after delivery to homeowners.
  • Respond to and resolve service claims in a timely and professional manner.
  • Set inspection of service claims within seven days of receipt and schedule work appointments with trades within 10 days.
  • Complete warranty items for customers in one visit to the home 80% of the time on the initial work appointment.
  • Schedule inspections with homeowners, assess routine warranty claims, and follow through to completion all service requests within 23 days.
  • Provide accurate and timely information to the Customer Care Manager on progress and scopes of work.
  • Maintain positive homeowner relations, providing knowledgeable, timely, and professional service.
  • Evaluate trade partner and product performance, providing ongoing information to the Customer Care Manager.
  • Participate in emergency on-call rotation service schedule and work with the Customer Care Manager on special projects or Division President as needed.
  • Participate in department meetings and maintain accurate service request logs and documentation of all work performed.
Requirements
  • One year of residential customer care or construction field experience preferred.
  • High school diploma or GED preferred, but will accept equivalent work experience.
  • Valid driver's license required.
  • Maintain regular attendance and punctuality relative to daily work schedule.
  • Excellent communication skills, verbal and written.
  • Basic skills in Microsoft Office.
  • Strong organizational and interpersonal skills.
  • Ability to deal effectively with confrontational situations and maintain objectivity in public relations.
  • Detail-oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.
  • Follow directions from a supervisor.
  • Understand and follow work rules and procedures.
  • Accept constructive feedback.
  • Team player.
Physical Requirements

This role requires the ability to work 8 hours per day in the confined quarters of a construction trailer, operate a motor vehicle, read plans, climb stairs, climb ladders, bend, stoop, reach, lift, move, and/or carry equipment which may be in excess of 50 pounds. Finger dexterity may be required to operate a computer keyboard and calculator.

Benefits

Lennar offers a comprehensive benefits package, including comprehensive medical, dental, and vision benefits, flexible spending accounts, health savings accounts, health reimbursement accounts, and commuter savings accounts. Additionally, we offer vacation time, holidays, sick leave, and personal days. Our associates are also eligible for a 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay, paid maternity and bonding leave, new hire referral bonus program, associate assistance plan, Lennar Education Assistance Program (LEAP), associate discount program through Perks at Work, and associate home purchase program.