Front Office Associate

5 hours ago


Middleton, Massachusetts, United States Beltone New England Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Office Associate to join our team at Beltone New England. As a Front Office Associate, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting the sales team.

Key Responsibilities
  • Provide excellent customer service to patients and customers
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Support the sales team with sales calls, appointments, and follow-ups
  • Perform administrative tasks, such as filing, data entry, and inventory management
  • Assist with scheduling appointments and managing patient records
Requirements
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of office software
  • Availability to work Monday-Friday, 8:30am-4:30pm
Benefits
  • Competitive hourly rate of $18 per hour
  • 401(k) with a 4% match after a year
  • Health, dental, and vision insurance
  • FSA and life insurance
  • AFLAC and vision insurance
  • 9 holidays and paid time off
  • Paid birthday day off and monthly office bonuses


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