Customer Service and Operations Associate

9 hours ago


Houston, Texas, United States Johnson Controls Full time
Job Description

We are seeking a skilled Customer Service and Operations Associate to join our team at Johnson Controls. As a key member of our operations team, you will be responsible for ensuring the efficient delivery of products to our customers.

Our Team

At Johnson Controls, we are dedicated to delivering innovative solutions that meet the needs of our customers. Our mission is to reimagine the performance of buildings to serve people, places, and the planet.

Key Responsibilities
  • Loading delivery trucks to meet delivery schedules and ensuring product security.
  • Delivering orders in a safe and undamaged manner in company trucks that meet customer needs and schedules.
  • Ensuring customer orders are staged and ready for pickup or delivery 24 hours prior to the requested day.
  • Communicating with customers via face-to-face interaction, phone, or email to provide best-in-class service.
  • Maintaining warehouse inventory to bin location requirements without damage to product.
Requirements and Qualifications
  • High School diploma or equivalent combined education and experience.
  • Experience related to customer service and/or warehouse operations in a large volume distribution center.
  • Positive interpersonal skills and decision-making abilities.
  • Professional and polite communication skills.
  • Strong organizational skills.
  • Ability to work effectively in a fast-paced environment.
What We Offer
  • Competitive pay ($45,000 - $55,000 per year)
  • Paid vacation, holidays, and sick time
  • Comprehensive benefits package, including 401K, medical, dental, and vision care
  • Extensive product and on-the-job/cross-training opportunities


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