Customer Service Associate
2 days ago
About Us:
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. This global presence provides an opportunity to work with diverse customer groups, making this role ideal for those who enjoy interacting with people from different backgrounds.
Salary: $15.00/hr
Job Description:
We are seeking a highly skilled Customer Service Associate to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service that exceeds our guests' expectations. You will handle customer inquiries, resolve issues, and ensure a smooth rental experience.
Required Skills and Qualifications:
To be successful in this role, you must have excellent communication and interpersonal skills. You should also have prior experience in customer service, preferably in a fast-paced environment. A background in sales or operations is a plus. Additionally, you should possess problem-solving and decision-making skills, as well as leadership abilities to effectively train and guide colleagues.
Benefits:
We offer a competitive salary and benefits package, including medical, dental, and vision plans, retirement programs, paid parental leave, and adoption assistance. You will also receive perks like up to 40% off standard Hertz rentals, educational reimbursement, and discounts on theme park tickets and gym memberships. Our employee assistance program offers support for employees and their families, ensuring your overall well-being.
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