Senior IT Service Management Specialist
3 weeks ago
Estimated Salary: $110,000 - $160,000 per year
We are seeking a highly skilled IT professional to fill the role of ServiceNow Developer at Amentum. In this position, you will have the opportunity to collaborate with experts in the IT industry and advance your career through our Lone Wolf program. Our program provides dependable VVD services to senior leaders within the DOD, with primary locations in Warrenton, VA, San Antonio, TX, and Colorado Springs, CO.
Key Responsibilities
- Develop and maintain ServiceNow applications and services that meet client requirements.
- Implement ServiceNow requirements to ensure seamless integration and optimal performance.
- Manage complex business requirements and work with cross-functional teams to deliver high-quality results.
- Analyze new requirements and provide architectural controls and impact analysis to ensure alignment with organizational goals.
- Partner with team leads to implement technical best practices and identify opportunities for improvement.
- Stay up-to-date on ServiceNow products and technologies to provide innovative solutions.
- Create and maintain a detailed view of the ServiceNow architecture to ensure visibility and transparency.
- Align ServiceNow platform capabilities to established business strategies to drive business value.
- Contribute to ServiceNow software releases and assist with estimating release-level effort.
- Optimize stability and usability of ServiceNow to ensure a positive user experience.
- Provide day-to-day operational support and ticket resolution to ensure prompt issue resolution.
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