Customer Service Expert
7 days ago
About Oshkosh AeroTech, a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Our team offers products that make a difference in people's lives by supporting those in our communities who do some of the toughest work.
We are seeking an experienced Senior Customer Support Specialist to join our team. The ideal candidate will possess exceptional communication skills, extensive technical knowledge, and a proven track record in customer support within the manufacturing industry. This senior role involves not only resolving customer inquiries and issues regarding parts sales but also staying up-to-date on equipment, models, and systems relevant to order management and product research.
Responsibilities:
- Deliver comprehensive documentation of scenarios, follow-ups, and resolutions as needed.
- Enhance communication strategies to bolster parts sales, achieve goals and aid in the development, maintenance, and troubleshooting of programs and services, with a focus on promoting upselling.
- Meet or exceed individual customer contact targets set by Management to help support the overall Departmental Key Performance Metrics (KPM).
- Actively participate in or present at departmental meetings to help determine the best course for the department's success and foster a learning environment.
QUALIFICATIONS
* Bachelor's Degree in Business Administration, Communications, Marketing, or Related field with 4 years of related work experience.* OR 10 years equivalent experience*
STANDOUT QUALIFICATIONS
* Strong organizational skills with exceptional follow through and attention to detail.* Enthusiastic and personable, with the ability to adapt and thrive in a dynamic environment.* Previous experience in the automotive or heavy-duty equipment industry.* Previous experience in a customer service-related field.* Proficiency in Microsoft Office applications.* Written and spoken communication skills.* Advanced ERP systems experience (XA) and various Edge systems (Salesforce, Online Express, etc)
The estimated salary for this position is $67,500.00 - $105,300.00 per year, depending on location and qualifications.
-
Customer Service Representative
1 week ago
Warrenton, Oregon, United States Toyota Dealership Full timeBecome a key member of our team at Toyota Dealership as a Customer Service Representative. In this role, you'll play a vital part in ensuring our customers receive exceptional service and support. Key responsibilities include:About the RoleYou'll be the primary point of contact for our customers, handling inquiries, resolving issues, and providing...
-
Customer Service Ambassador
3 weeks ago
Warrenton, Oregon, United States Applebee's Full timeJob SummaryWe are seeking a highly motivated and customer-focused Host/Hostess to join our team at Applebee's. As a Customer Service Ambassador, you will be responsible for providing exceptional service to our guests, ensuring a welcoming atmosphere, and maintaining the overall guest experience.
-
Customer Service Representative
1 week ago
Warrenton, Oregon, United States Walmart Full timeWhat You'll Do:As a Sales Associate at Walmart, you'll be responsible for delivering outstanding customer service, processing transactions efficiently, and contributing to a positive store environment. This role requires a strong ability to multitask, work under pressure, and maintain a high level of productivity while ensuring accuracy and attention to...
-
Customer Service Representative
3 weeks ago
Warrenton, Oregon, United States Staples Full time**Job Summary:**We're seeking a skilled and customer-focused Retail Sales Associate to join our team at Staples. As a key member of our retail team, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.**Key Responsibilities:**As a Retail Sales Associate, you'll be responsible for:• Providing top-notch...
-
Linux Infrastructure Expert
7 days ago
Warrenton, Oregon, United States Acclaim Technical Services Full timeWe are seeking an experienced Linux Infrastructure Expert to join our team at Acclaim Technical Services in Warrenton, VA. The estimated salary range for this position is between $100,000 and $160,000 per year.About the JobThis is a unique opportunity to work with a leading provider of technical services, where you can utilize your skills and experience to...
-
Windows Operating System Expert
3 days ago
Warrenton, Oregon, United States Brilliant Infotech Full timeJob Description:We are seeking a Windows Operating System Expert to join our IT team at Brilliant Infotech. The ideal candidate will have extensive knowledge of installing, configuring, and troubleshooting Windows Operating Systems, as well as Microsoft O365 and other commercial business software products.Main Responsibilities:- Install, configure, and...
-
Customer Service Representative
1 day ago
Warrenton, Oregon, United States Giant Food Full timeAbout Us">Giant Food is a dynamic and growing company that offers exciting opportunities for career advancement. With over 80 years of experience in the retail industry, we have developed a reputation for excellence and customer satisfaction.Our Culture">Our culture is built on a foundation of teamwork, respect, and open communication. We prioritize creating...
-
Customer Service Associate
7 days ago
Warrenton, Oregon, United States Big 5 Full timeAre you looking for a role that combines sales and customer service? Look no further than Big 5's Customer Service Associate - Sales position! As a key member of our sales team, you will be responsible for:Servicing customers in a fast-paced retail environmentProviding product information and recommendationsHandling customer complaints and...
-
Multilingual Customer Service Representative
3 weeks ago
Warrenton, Oregon, United States Atc Insurance Agency Inc Full timeJob OverviewWe are a reputable property and casualty insurance agency seeking an organized and detail-oriented receptionist to join our team. As a key point of contact for clients, the successful candidate will be responsible for managing phone calls, responding to voicemails, and providing exceptional customer service.This is an exciting opportunity for...
-
Warrenton, Oregon, United States Atc Insurance Agency Inc Full timeJob SummaryWe are seeking a Customer Service Representative with bilingual expertise to join our team at Atc Insurance Agency Inc in Warrenton, Virginia. As a key member of our front office staff, you will be responsible for providing exceptional customer service and support to our clients.Key responsibilities include responding to voicemails, answering...
-
US Postal Service Route Courier
1 week ago
Warrenton, Oregon, United States US Postal Service Full timeRoute Courier Job SummaryThe US Postal Service is seeking a highly motivated and detail-oriented Route Courier to join our team. As a Rural Carrier Associate Professional, you will be responsible for delivering mail to customers along a rural route, managing your time effectively, and meeting productivity standards.Key ResponsibilitiesDeliver mail to...
-
Front-Line Customer Service Ambassador
3 weeks ago
Warrenton, Oregon, United States Wauna Credit Union Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two interactions are the same?We're seeking a highly skilled Member Service Representative to join our team at Wauna Credit Union. In this role, you'll be responsible for providing world-class service to our members, handling transactions,...
-
Customer Service Ambassador
3 weeks ago
Warrenton, Oregon, United States Wauna Credit Union Full timeAbout Wauna Credit UnionWauna Credit Union is a not-for-profit, member-owned financial cooperative based in NW Oregon and SW Washington. Our employees regularly comment that WCU means family, reflecting our 'People Helping People' philosophy.We take pride in providing world-class service to our members, including internal members (employees). As an employee,...
-
ServiceNow Developer Expert
1 week ago
Warrenton, Oregon, United States Amentum Full timeJob OverviewWe are seeking a highly skilled ServiceNow developer to join our team at Amentum. This role involves designing and developing ServiceNow applications and services, making recommendations for implementing new requirements, and taking ownership of complex business requirements.ResponsibilitiesDesign and develop ServiceNow applications and...
-
Software Development Expert
1 week ago
Warrenton, Oregon, United States Altamira Technologies Full timeJob Title: Software Developer We are seeking a skilled Software Developer to join our team at Altamira Technologies. As a key member of our engineering team, you will be responsible for designing and developing software solutions that meet the needs of our customers in the defense, intelligence, and homeland security communities. The ideal candidate will...
-
Retail Team Member
3 weeks ago
Warrenton, Oregon, United States Spirit Halloween Full timeSpirit Halloween is committed to providing exceptional customer experiences, and we're seeking a skilled Sales Associate to help us achieve this goal. As a member of our team, you'll enjoy an estimated annual salary of $35,000 to $50,000, based on industry standards and location.Job Description:We're looking for a highly motivated individual to join our team...
-
Senior IT Service Management Specialist
3 days ago
Warrenton, Oregon, United States Amentum Full timeAmentum Job DescriptionEstimated Salary: $110,000 - $160,000 per yearWe are seeking a highly skilled IT professional to fill the role of ServiceNow Developer at Amentum. In this position, you will have the opportunity to collaborate with experts in the IT industry and advance your career through our Lone Wolf program. Our program provides dependable VVD...
-
Retail Sales Specialist: Wireless
3 weeks ago
Warrenton, Oregon, United States Spectrum Full timeAbout the RoleWe are seeking a results-driven Retail Sales Specialist to join our team. As a key representative of Spectrum, you will be responsible for delivering exceptional customer experiences and meeting or exceeding monthly sales goals.Salary Information:$18.00 per hour (base pay) + lucrative commission and incentives for targeted hourly earnings of...
-
Mail Delivery Specialist
1 week ago
Warrenton, Oregon, United States US Postal Service Full timeJob DescriptionWe are looking for a dedicated and organized Mail Delivery Specialist to join our team at the US Postal Service. As a Rural Carrier Associate Professional, you will be responsible for delivering mail to customers along a prescribed rural route, providing a range of services, and maintaining accurate records.ResponsibilitiesDeliver mail to...
-
Sales and Service Professional
7 days ago
Warrenton, Oregon, United States Vamac Full timeThe role of a Counter Sales Associate at VAMAC, Inc. in Warrenton, Virginia offers a unique blend of customer service, sales growth, and professional development opportunities. As a member of our team, you will contribute to our mission of delivering exceptional service to our customers while maintaining a commitment to our core values: Family, Integrity,...