Hotel Night Auditor

2 weeks ago


Brunswick, Georgia, United States Wingate, Brunswick Full time
Hotel Night Auditor Job Description

We are seeking a detail-oriented and customer-focused Hotel Night Auditor to join our team at Wingate, Brunswick. As a key member of our hospitality team, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.

Key Responsibilities:
  • Reconcile all credit card transactions, financial records, and occupancy percentages to ensure accuracy and compliance.
  • Prepare and distribute daily, weekly, and monthly reports to hotel management and department heads.
  • Delegate housekeeping, security, and service requests, respond to guest inquiries, and resolve guest complaints in a professional and courteous manner.
  • Process reservations and check-ins, and perform other front desk agent duties as required.
Requirements:
  • Excellent customer service and communication skills.
  • Computer proficiency, with experience in accounting or reservation software a plus.
  • Experience in the hospitality industry or guest services preferred, but not required.
  • High school diploma or equivalent required; some college preferred.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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