Hotel Night Auditor
4 months ago
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today
Responsibilities
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Make sure every hotel guest has a pleasant stay
•Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications
•Excellent customer service and communication skills are required
•Must be computer proficient; experience with accounting or reservation software is a bonus
•Experience in the hospitality industry or guest services is preferred, but not required
•High school diploma or equivalent required; some college preferred
•Requires a flexible schedule that allows for overnight shift hours
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