Dynatrace Solutions Expert

7 days ago


Charlotte, North Carolina, United States Tekfortune Inc Full time
Job Title: Dynatrace Solutions Expert

Job Summary:
At Tekfortune Inc, we are seeking a highly skilled Dynatrace Solutions Expert to join our team. As a key member of our team, you will be responsible for creating and implementing solutions using Dynatrace, extracting the best value for our customers.

Key Responsibilities:
• End-to-end execution and implementation of Dynatrace solutions on complex customer environments - On-Prem/Cloud/Hybrid Cloud.
• Document resolved issues in an effective manner for knowledge management, cross-train peers with tool usage and assist in creation of best-practices.
• Work independently on multiple assignments, proactively prioritizing focus and effort.
• Present and demonstrate Application Performance Management to prospective clients.
• Expert in solving requests and creating requests in ServiceNow.

Key Skills:
• Hands-on experience on Dynatrace is a must.
• Root cause analysis and dashboard creation.
• Strong application performance analysis skills.
• Experience of deploying Dynatrace tools for different technologies and platforms.
• Experience on Configuration and customization Dynatrace solution that include integration with other tools.
• Very good understanding of tool capabilities for a given customer environment.
• Familiarity with other application performance monitoring tools is needed. Extensive experience with Synthetic monitoring and Integration of Third party tools with Dynatrace.
• Experience admin level tasks - Alert configuration, Maintenance window, Anomaly detection and changing threshold, Custom event creation, request attribute, OneAgent upgrade/install.
• Knowledge of ITIL concepts and principles.

Good to have skills:
• Dynatrace API Integration with other tools, Dockers, Kubernetes, DevOps tools like Ansible, Jenkins.
• Proficient in giving product trainings, demonstrating Dynatrace capabilities and new features to existing or prospective customers.

About Tekfortune Inc:
We are a company that values innovation and customer satisfaction. We are looking for a skilled Dynatrace Solutions Expert to join our team and help us deliver the best solutions to our customers.

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