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Case Manager II

1 month ago

Stevens Point, Wisconsin, United States The Salvation Army USA Central Territory Full time
Job Title: Case Manager II

The Salvation Army USA Central Territory is seeking a skilled Case Manager II to join our team. As a Case Manager II, you will play a vital role in assessing client needs, developing case plans, and monitoring progress to ensure individuals and families receive the support they need to get back on their feet.

Key Responsibilities:
  • Conduct thorough casework interviews with clients to gather information for formulating program eligibility and case status.
  • Identify psychosocial, economic, and physical needs of clients, and assess their support systems, available community resources, and other factors to plan and implement an effective service plan.
  • Assist clients with housing search, placement, and stability activities.
  • Develop and implement case plans that present intervention strategies to meet client needs.
  • Refer clients to appropriate community resources and advocate for or assist them in obtaining such services.
  • Prepare complete and accurate case notes, write correspondence, reports, and other written materials, and input data into HMIS.
  • Review assigned cases on a scheduled basis to determine continuing need for services and participate in case consultations.
  • Provide training to new case managers.
  • Regularly peer review and audit case files to ensure services standards are met and contract compliance.
  • Assist in transporting clients and advocating for them with public and private agencies.
  • Attend meetings with other community service providers on behalf of The Salvation Army, as assigned.
  • Conduct routine home visits based on program and contract requirements.

Requirements:

  • Bachelor's degree in social work, human services, psychology, sociology, or criminal justice.
  • Two years of social work experience, with management experience a plus.
  • Valid Wisconsin driver's license with clearance to drive by TSA insurance.

The Salvation Army is an equal opportunity employer. We encourage candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree to apply.