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Sales Advisor

2 months ago


Cherry Hill, New Jersey, United States H&M Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that every customer interaction is positive and memorable.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including fashion trends, styles, and features.
  • Sales and Merchandising: Assist customers in finding the perfect products, and maintain a visually appealing store environment through effective merchandising and visual displays.
  • Store Operations: Participate in daily store operations, including receiving and processing shipments, maintaining store appearance, and ensuring a safe and secure shopping environment.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge and best practices, and provide support to ensure a positive customer experience.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
  • Product Knowledge: Ability to learn and maintain in-depth knowledge of our products, including fashion trends and styles.
  • Sales and Merchandising: Ability to effectively merchandise and display products, and to assist customers in finding the perfect products.
  • Store Operations: Ability to participate in daily store operations, including receiving and processing shipments, and maintaining store appearance.
  • Team Collaboration: Ability to work collaboratively with colleagues to achieve sales goals, and to provide support to ensure a positive customer experience.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for bonuses and incentives.
  • Benefits: Comprehensive benefits package, including health insurance, paid time off, and employee discounts.
  • Professional Development: Opportunities for career growth and professional development, including training and education programs.