Operations Manager
1 month ago
Nudy's Cafes is a family-owned and operated restaurant company with a rich history dating back to 1979. Our commitment to delivering exceptional customer experiences has been the cornerstone of our success. We are seeking a highly skilled Operations Manager to lead and manage our locations, ensuring seamless restaurant operations, and delivering outstanding customer service.
Key Responsibilities:- Coordinate daily restaurant operations to ensure efficient service delivery.
- Develop and implement strategies to enhance the customer journey, driving customer satisfaction and loyalty.
- Lead and motivate a team of staff to provide exceptional service, ensuring the Nudy's Promise is consistently delivered.
- Monitor and maintain high standards of quality, productivity, and customer service.
- Supervise shifts, manage employee performance, and provide coaching and training to ensure team members are equipped to deliver exceptional service.
- Ensure the Nudy's brand is consistently represented across all locations.
- Develop and implement processes to improve restaurant operations, driving efficiency and profitability.
- Minimum 1 year of restaurant management and operations experience.
- Proven ability to lead, motivate, and coach teams.
- Extensive food knowledge and ability to answer customer questions.
- ServSafe certification or ability to obtain within 30 days.
- Ability to interpret restaurant operations data and drive positive change.
- Open availability, including weekends and holidays.
- Access to a vehicle during working hours.
- Ability to traverse all parts of the restaurant quickly.
- Prolonged periods of standing and walking.
- Ability to lift, stoop, bend, or twist and repeat the same movements.
- Use hands to handle, control, or feel objects, tools, or controls.
- Ability to lift 25 pounds at times.
- Industry-leading work-life balance.
- Growth opportunities.
- Company-subsidized medical benefits.
- Dental benefits.
- Paid vacation.
- Sick days.
- Bereavement leave.
- Day shift only.
- Shift meal.
- Annual bonus potential up to $10,000.
Nudy's Cafe Promise: We are dedicated to providing a handcrafted, neighborhood dining experience. Thank you for choosing us. Our promise is to make you feel welcome, nourished, and excited about coming back because of our excellent service and freshly made great food.
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