Assistant Community Manager

2 hours ago

Orlando, Florida, United States Mill Creek Residential Full time
About the Role

We are seeking a highly motivated and organized Assistant Community Manager to join our team at Mill Creek Residential. As a key member of our community operations team, you will be responsible for supporting the Community Manager in maintaining all aspects of community operations, including sales and marketing, customer service, and administrative tasks.

Key Responsibilities
  • Assist the Community Manager in supporting performance standards and maintaining all aspects of community operations.
  • Develop, empower, and inspire associates toward the achievement of desired business outcomes.
  • Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner.
  • Assist with leasing and sales activities, including showing apartments, processing applications, and conducting market surveys.
  • Manage and maintain accurate records, including resident information, lease agreements, and community reports.
  • Participate in revenue management calls and contribute to the development of sales and marketing strategies.
  • Collaborate with the maintenance team to ensure the community is well-maintained and that resident requests are addressed promptly.
  • Perform administrative tasks, including data entry, reporting, and other duties as assigned.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • 2 years of experience in multi-family leasing or related property management experience.
  • Strong communication and interpersonal skills, with the ability to work effectively with residents, associates, and vendors.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Proficiency in Microsoft Office and other software applications, including Yardi and Entrata.

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