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Field Service Technician
1 month ago
The Field Service Technician is a critical role that provides support and consultation to customers. This position is responsible for the assembly, installation, commissioning, and testing of industrial control systems. The ideal candidate will have a strong understanding of electrical and electronic principles, as well as the ability to troubleshoot and repair complex equipment.
Key Responsibilities- Assemble, install, commission, and test industrial control systems
- Accurately and independently perform repairs, panel modifications, commissioning, and other tasks on-site at customer facilities
- Program and repair variable frequency drives (VFDs)
- Perform preventative maintenance, troubleshoot, and repair various other electronic equipment on customer sites
- Repair and/or replace defective parts on-site to reduce downtime of customer equipment
- Perform routine processes with and within industrial control systems to troubleshoot and analyze complex equipment, perform equipment maintenance, and resolve equipment failures
- Comply with customer contractor codes of conduct, housekeeping standards, and safety procedures
- Document field service work completed in company systems
- Communicate with multiple departments regarding the status of field service jobs, including Purchasing, Engineering, Sales, Customer Service, and Logistics
- Requires a two-year degree in electronics or related technical discipline or equivalent related work experience or combination of training, education, and experience
- Required to maintain a valid driver's license and clean driving record
- Previous experience with test equipment, such as oscilloscopes, digital multimeters, power supplies, Huntron, Pinpoint, IC programmers, or test fixtures
- Previous experience in a field service-related role preferred
- UL 508A training preferred
- Knowledge of electrical/electronic and mechanical principles
- Knowledge of and ability to apply electronic principles including analog, digital, and microprocessor circuit concepts and related components
- Ability to troubleshoot electronic devices and individual components without schematics or documented test procedures
- Ability to read and understand component data sheets, diagrams, and schematics
- Ability to cross-reference electronic components
- Ability to follow oral and written policies, procedures, and instructions
- Ability to work independently and maintain a high level of productivity while achieving quality workmanship to achieve established metrics
- Ability to effectively communicate with multiple levels and cross-functionally