Mental Health Support Specialist

3 weeks ago


New York, New York, United States Psychiatry Practice Partners Full time
About the Role

We are seeking a highly skilled and compassionate Mental Health Support Specialist to join our team at Psychiatry Practice Partners. This is an exciting opportunity to work with patients who require breakthrough behavioral health care treatments, including TMS (Transcranial Magnetic Stimulation) and Spravato (esketamine therapy). Our ideal candidate will be certified to administer and support patient treatment under the supervision of our medical directors, staff physicians, and management team.

Key Responsibilities:

  • Administer TMS treatments and Spravato (esketamine) treatments according to specific providers protocols.
  • Deliver exceptional patient care at all times by demonstrating empathy, developing trust, utilizing reflecting listening, and providing support to a vulnerable patient population.
  • Troubleshoot and resolve issues with patient comfort throughout treatment.
  • Reviewing and administering psychiatric rating scales to patients to benchmark treatment progress and ensure continuity of care.
  • Recording all treatment session notes and documents in EHR, collaborating with other team members and/or providers as needed.

Requirements:

  • Associates or Bachelor's Degree and at least one year of experience working in a patient care or mental health office setting.
  • High School Diploma, Associate Degree, Medical Assistant or other clinical certification may be considered with additional years of applicable work experience.

Benefits:

  • A competitive pay range of $25 - $28/hour, based on education level and prior experience.
  • A generous benefits package including paid time off and medical/dental/vision benefits.
  • An opportunity to work with excellent providers and a growing company that values dedicated employees.


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