IT Support Specialist

6 days ago


West Palm Beach, Florida, United States Ledgent Technology Full time
About the Role

Ledgent Technology is seeking an experienced IT Support Specialist to join our team in West Palm Beach, FL. This is a hands-on, onsite position with occasional travel between sites as needed.

The estimated salary for this role is $55,000 - $75,000 per year.

Responsibilities:

  • Configure and troubleshoot Ubiquiti UniFi switches and access points.
  • Provide help desk support to end users, addressing hardware, software, and connectivity issues.
  • Monitor and manage IT systems using Ninja One RMM.
  • Maintain and optimize SharePoint for team collaboration and document management.
  • Deploy, configure, and maintain IT infrastructure, including switches, routers, and wireless systems.
  • Troubleshoot and resolve networking issues.

Requirements:

  • Networking expertise with Ubiquiti UniFi systems.
  • Familiarity with Ninja One RMM or similar remote management tools.
  • Proficiency in configuring, managing, and optimizing SharePoint for end users.
  • Two or more years of IT support experience, including help desk and networking.
  • Strong knowledge of Windows operating systems and Office 365.
  • Excellent troubleshooting skills.
  • Strong communication skills and ability to work collaboratively in a team environment.

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