Desktop Support Engineer
1 day ago
We are seeking a dedicated Desktop Support Engineer to join our team at Bethel University in St. Paul, MN.
This role will be responsible for providing technical support for Technology Services, including network access, email systems, computer and classroom technology, and supported hardware and software applications.
The ideal candidate will possess excellent analytical skills, be detail-oriented, and have the ability to work effectively in a fast-paced environment. They must also be able to lift 50 lbs., sit or stand for long periods, and adjust their work schedule as needed.
Key Responsibilities:
- Hardware and Software Troubleshooting: Analyze, troubleshoot, and repair computer hardware and software issues.
- User Training: Provide training to users on the effective use of supported hardware, software, and peripherals.
- Documentation: Maintain and develop documentation relative to hardware and software inventory.
- Project Support: Assist with projects and maintenance tasks, ensuring that all systems are functional.
Required Skills and Qualifications:
- Bachelor's degree in Information Technology or related field.
- Proficient in Windows 11, Microsoft Office, and hardware and software troubleshooting techniques.
- Familiarity with Active Directory, printers, and print servers is a plus.
- Ability to lift 50 lbs. and sit or stand for long periods.
Estimated Salary: $48,000 - $58,000 per year
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