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Customer Service Representative

2 months ago

Redding Center, United States Emerald Technologies Full time

At Emerald Technologies, we are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. As a key member of our organization, you will play a vital role in providing exceptional customer service and support to our clients in the healthcare industry.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues related to health and accident insurance
  • Provide consultation on travel information, vaccination regulations, and international travel health insurance
  • Organize and coordinate assistance and care services, such as patient transport
  • Forward customer inquiries and document calls
  • Conduct telephone interviews on health-related topics

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in using technology and software applications

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package