Customer Service Representative
1 month ago
As a Customer Service Representative at Binson's Home Health Care Centers, you will play a vital role in providing exceptional service to our patients and referral sources.
Key Responsibilities:- Answer incoming calls from patients and referral sources to address their inquiries and concerns.
- Accurately enter new patient information into our company's computer system.
- Responsible for generating DME supplies and ensuring timely delivery.
- Update and correct patient files during calls to ensure accurate information.
- Obtain written orders from physicians, verify insurance, and generate orders.
- Keep customers and referral sources informed about order status.
Our Customer Service Representatives work in a fast-paced environment, providing top-notch service to our patients and referral sources.
What We Offer:- Competitive wages and benefits.
- Health, dental, vision, and life insurance.
- Paid holidays and floating holidays.
- Paid vacation.
- 401k retirement savings.
- Growth and advancement opportunities.
- Paid training.
If you possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service, we encourage you to apply.
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