Customer Service Representative II

3 weeks ago


Tallahassee, Florida, United States Florida State Gov Full time
Job Summary:

As a Customer Service Representative at the State of Florida, you will provide exceptional customer service to members, employers, and other stakeholders by communicating information and resolving inquiries in a timely and professional manner.

Key Responsibilities:
  • Provide customer service by telephone and email to members and employers.
  • Update home mailing addresses for benefit recipients and terminated, non-retired members.
  • Transfer calls to specified individuals.
  • Verify if benefit payments have been cashed.

Working for the State of Florida:

The State of Florida offers a dynamic and challenging work environment with opportunities for professional growth and development. As a customer service representative, you will have the opportunity to make a positive impact on the lives of our citizens and contribute to the success of our organization.

Requirements:

To be successful in this role, you must have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to multitask and prioritize tasks effectively. You must also be able to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

The State of Florida offers a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. We also offer opportunities for professional development and advancement within the organization.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.

  • Tallahassee, Florida, United States Florida State Gov Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at the Florida State Government. As a key member of our customer service team, you will be responsible for providing exceptional service to our stakeholders by communicating information, updating home mailing addresses, and transferring calls to specified...


  • Tallahassee, Florida, United States Corporation Service Company Full time

    Deliver Exceptional ServiceWe're seeking a skilled Customer Service Representative to join our team at Corporation Service Company. As a key member of our Client Services Specialist team, you'll provide top-notch service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide excellent customer service to internal and external...


  • Tallahassee, Florida, United States Domino's Franchise Full time

    Key Qualifications:We are seeking a highly motivated and reliable individual to join our team as a Customer Service Representative. As a representative of Domino's Franchise, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Responsibilities:Provide reliable transportation to and from...


  • Tallahassee, Florida, United States Domino's Franchise Full time

    Job OverviewDomino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our franchise.We are looking...


  • Tallahassee, Florida, United States First Commerce Credit Union Full time

    Job SummaryFirst Commerce Credit Union is seeking a highly skilled and customer-focused individual to join our team as a Contact Center Representative. As a key member of our financial center team, you will be responsible for providing exceptional service to our members through phone and email communication.Key Responsibilities:Respond to member inquiries...


  • Tallahassee, Florida, United States Tri County Metals Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tri County Metals. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and driving customer satisfaction.Key ResponsibilitiesCustomer Service: Provide...


  • Tallahassee, Florida, United States Corporation Service Company Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Client Service Representative to join our team at Corporation Service Company. As a Client Service Representative, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise. If you have a passion for...


  • Tallahassee, Florida, United States Corporation Service Company Full time

    Job DescriptionAre you passionate about delivering exceptional service? At Corporation Service Company, we're looking for a talented Client Service Representative to join our team. As a Client Service Representative, you will work directly with our clients and teams to provide solutions that help their business run smoother and smarter. Our client service...


  • Tallahassee, Florida, United States Native Pest Management Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Native Pest Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, handling inbound and outbound calls, and resolving issues in a timely and professional manner.Key...


  • Tallahassee, Florida, United States Humana Full time

    About the RoleWe are seeking a highly skilled and bilingual customer care representative to join our team at Humana. As a key member of our customer service team, you will be responsible for providing exceptional service to our members and ensuring their needs are met in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...


  • Tallahassee, Florida, United States First Commerce Credit Union Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at First Commerce Credit Union. As a key member of our financial services team, you will be responsible for providing exceptional member service, processing transactions, and promoting our products and services.Key Responsibilities:Receives and...


  • Tallahassee, Florida, United States Florida First Psychiatry Specialist Full time

    Job Brief: We are seeking a highly skilled and organized Front Desk Receptionist to provide exceptional customer service at our main entrance. As the first point of contact for visitors, you will be responsible for creating a positive and welcoming experience for our guests.Responsibilities:Ensure the front desk area is tidy and well-stocked with necessary...


  • Tallahassee, Florida, United States Humana Full time

    Job Summary:The Bilingual Customer Care Representative will be responsible for making outbound contacts to members and/or providers regarding various issues. This role performs basic administrative/clerical/operational/customer support/computational tasks, typically working on routine and patterned assignments.Key Responsibilities:Perform necessary follow-up...


  • Tallahassee, Florida, United States Centene Corporation Full time

    At Centene Corporation, we're looking for a dedicated Customer Service Representative to join our team.Job Summary:Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers.Key Responsibilities:Leverages a variety of communication channels to provide members and/or providers with timely, accurate,...


  • Tallahassee, Florida, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Earning PotentialAre you ready to take your career to the next level and earn a significant income?Join Symmetry Financial Group - Gary Uyemura as a Customer Service Representative and discover a proven turnkey system that delivers consistent results and allows you to grow into your full potential.As a key member of our team, you will be...


  • Tallahassee, Florida, United States Generator Supercenter of Tallahassee Full time

    Job DescriptionAt Generator Supercenter of Tallahassee, we are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our office operations, you will be responsible for maintaining office systems, managing incoming communications, and ensuring the smooth day-to-day operations of our...


  • Tallahassee, Florida, United States Hendrick Automotive Group Full time

    Hendrick Automotive Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for addressing customer concerns, resolving issues between customers and dealership, and maintaining customer satisfaction.Job SummaryThis role involves working closely with department...


  • Tallahassee, Florida, United States GovCIO Full time

    **Job Summary**GovCIO is seeking a skilled Field Service Engineer II to join our team. As a Field Service Engineer II, you will be responsible for determining and recommending products or services that best fit customers' needs.**Key Responsibilities**Determine and recommend products or services that best fit customers' needsFamiliar with various field...


  • Tallahassee, Florida, United States Lithia Motors Full time

    Lithia Motors **Job Summary** We are seeking a highly skilled and customer-focused Receptionist to join our Sales Department team. **Key Responsibilities:** * Provide exceptional customer service to all visitors and callers * Greet and assist customers in the showroom * Answer and direct incoming calls and inquiries * Assist the Office Manager and/or...


  • Tallahassee, Florida, United States Circle K Full time

    As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also assist in training new Customer Service Representatives and perform shift supervision duties. Additionally, you will be responsible for completing store...