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HVAC Sales and Service Development Specialist

2 months ago

Plymouth, Minnesota, United States Johnson Controls International Full time
Job Summary

The HVAC Service Sales Representative plays a critical role in driving business growth and profitability for Johnson Controls International's HVAC Service business. This position is responsible for establishing and building profitable service relationships with new customers, focusing on selling renewable maintenance agreements as the key building block for these relationships.

Key Responsibilities
  • Work within an assigned geographic territory, collaborating with sales and operations professionals within a local branch office to identify, target, and qualify prospective new customers.
  • Use sales tools to plan and document sales progress, increasing business opportunities in current accounts.
  • Follow a disciplined and professional process to uncover new leads and contacts, leveraging market conditions and networks effectively.
  • Build a referral network to identify new customers and conduct sales calls to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation, and control system equipment.
  • Propose solutions to prospective customers' needs through creative and innovative application of local branch service capabilities, with a focus on selling renewable maintenance agreements and digital service offerings.
  • Conduct customer kick-off meetings, resolve customer issues, create pull-through opportunities, maintain service agreements, extend service agreements, and support the collections process.
  • Keep management informed of progress and account status using the Johnson Controls Salesforce.
  • Develop and implement territory marketing plans consistent with the Johnson Controls Building Solutions business strategy.
  • Represent Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance.
Requirements
  • 2-3 previous progressive sales roles
  • Selling of "service" and intangibles
  • Exposure to sales methodologies, standards, and disciplines
  • Knowledge of Building HVAC Systems
  • Knowledge and experience in SalesForce

Johnson Controls International is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.