Commercial HVAC Service Expert

3 weeks ago


Norfolk, Virginia, United States Insight Partners LLC Full time
About the Job

The primary responsibility of this role is to provide top-notch service to our customers by analyzing service orders, planning daily travel schedules, investigating complaints, conducting tests, and resolving problems related to HVAC systems.

Key Responsibilities
  • Establish and maintain rapport with customers through excellent communication skills, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
  • Stay up-to-date with industry developments and best practices by participating in educational opportunities and reading professional publications.
  • Document all service and installation actions accurately and timely, including completing forms, reports, logs, and records.
Requirements

To excel in this role, you should have a strong understanding of HVAC systems, excellent communication and problem-solving skills, and the ability to work independently.


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