Service Team Lead
6 days ago
We are seeking a highly skilled Service Team Lead to join our team at Meineke - 54.
Job OverviewThe ideal candidate will possess excellent communication and customer relationship skills, with a strong background in service writing and management. As a Service Team Lead, you will be responsible for overseeing the day-to-day operations of our service department, ensuring a high level of employee morale and customer satisfaction while maintaining profitability.
Responsibilities- Manage a team of automotive service professionals to ensure seamless collaboration and efficient workflow.
- Develop and implement strategies to improve sales and customer service techniques, driving business growth and revenue.
- Mentor employees on best practices for effective time management, resulting in increased productivity and job satisfaction.
- Oversee the flow of service department paperwork, ensuring accurate and timely completion of tasks.
- High school diploma or equivalent required; bachelor's degree preferred.
- Valid state-issued driver's license and clean driving record required.
- Successful completion of pre-employment drug and background screening.
- At least two years of experience as an automotive service writer or service advisor, with a preference for experience as an automotive service manager.
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services.
We offer a competitive compensation package, including a salary range of $60,000 to $80,000 per year, depending on experience.
Benefits- 401(k) plan with company match.
- Competitive health insurance options.
- Comprehensive benefits package, including paid time off and holidays.
- Career advancement opportunities within the company.
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