Customer Service Associate
2 weeks ago
Position: Customer Service Associate at Hardee's
As a Customer Service Associate, your primary responsibility will be to deliver exceptional service to our guests by providing quality food and beverages in a friendly and efficient manner. You will play a vital role in ensuring a pleasant dining experience for all customers.
Key Responsibilities
- Greet customers warmly and take their orders promptly.
- Input orders accurately into the point-of-sale system.
- Offer menu recommendations and respond to customer questions.
- Process transactions and ensure accurate change is given.
- Assemble orders with the appropriate condiments and maintain product standards.
- Express gratitude to customers and invite them to return.
- Deliver orders within the designated service timeframe.
- Ensure cleanliness and organization of the service area, beverage station, dining area, and restrooms.
- Regularly clean dining and restroom floors, addressing spills immediately.
- Assist colleagues as required.
- Build positive relationships with management and team members.
- Maintain grooming standards and exhibit professionalism.
- Follow sanitation, safety, and security guidelines to ensure a safe working environment.
Hardee's has a legacy of over 60 years in uniting communities through high-quality, delicious food. With more than 1,800 locations across the U.S. and 14 countries, we remain dedicated to serving the best-tasting meals, including our signature Made From ScratchTM Biscuits and Hand-Breaded Chicken TendersTM.
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Customer Service Associate
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Customer Service Associate
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