Customer Service Associate

2 weeks ago


Foley, Alabama, United States Hardee's Full time

Position: Customer Service Associate at Hardee's

As a Customer Service Associate, your primary responsibility will be to deliver exceptional service to our guests by providing quality food and beverages in a friendly and efficient manner. You will play a vital role in ensuring a pleasant dining experience for all customers.

Key Responsibilities

  • Greet customers warmly and take their orders promptly.
  • Input orders accurately into the point-of-sale system.
  • Offer menu recommendations and respond to customer questions.
  • Process transactions and ensure accurate change is given.
  • Assemble orders with the appropriate condiments and maintain product standards.
  • Express gratitude to customers and invite them to return.
  • Deliver orders within the designated service timeframe.
  • Ensure cleanliness and organization of the service area, beverage station, dining area, and restrooms.
  • Regularly clean dining and restroom floors, addressing spills immediately.
  • Assist colleagues as required.
  • Build positive relationships with management and team members.
  • Maintain grooming standards and exhibit professionalism.
  • Follow sanitation, safety, and security guidelines to ensure a safe working environment.

Hardee's has a legacy of over 60 years in uniting communities through high-quality, delicious food. With more than 1,800 locations across the U.S. and 14 countries, we remain dedicated to serving the best-tasting meals, including our signature Made From ScratchTM Biscuits and Hand-Breaded Chicken TendersTM.



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