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Customer Experience Representative

2 months ago

Foley, Alabama, United States Bath & Body Works Full time

About Us

Bath & Body Works is a leading fragrance retail brand, delivering fashion, trend, and newness through products that are globally inspired. We are a dynamic and profitable retail company, committed to creating a positive and inclusive work environment.

The Opportunity

We are seeking a Sales Associate to join our team in a retail store setting. As a Sales Associate, you will be the face of our brand, understanding customer needs and helping them find the best products. Your role will involve:

  • Consistently executing our selling model in a fun and team-oriented environment
  • Meeting sales goals and expectations during scheduled shifts
  • Building a highly satisfied and loyal customer base through engagement, product recommendations, and sales conversion
  • Supporting product replenishment activities to maintain a full and abundant store
  • Assisting with floorset execution, window changes, visual presentation, and marketing placement as needed

What We Offer

We provide a merchandise discount of 30% at Bath & Body Works, mental health and well-being services, and an opportunity to save in our 401(k) plan after one year of service. We value diversity, equity, and inclusion, and believe in making the world a brighter and happier place through fragrance.

Qualifications

We are looking for individuals with demonstrated sales and customer service results in a fast-paced environment. You should be available for varied weekly shifts, including weekends, closing, and peak hour shifts. Effective communication skills and the ability to act on feedback are essential.