Financial Recovery Specialist

4 days ago


Elizabeth, New Jersey, United States OneMain Financial Full time
Job Summary

We are seeking a highly skilled Financial Recovery Specialist to join our team at OneMain Financial. As a key member of our collections team, you will be responsible for resolving customer delinquencies and negotiating repayment plans.

Key Responsibilities
  • Responsible for high-volume collections activities to achieve delinquency goals for an assigned branch
  • Work with customers in a consultative manner, negotiating to resolve account matters
  • Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
  • Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
Requirements
  • HS Diploma/GED
  • Collections or Customer Service experience
  • Bilingual (language requirement per need)
What We Offer

A career with OneMain Financial offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.

Our team member benefits include:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)
About OneMain Financial

OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.

Our growing suite of personal loans, credit cards, and other products help people borrow better and work toward a brighter future. In our more than 1,300 branch locations and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures, and extending household budgets.

We meet customers where they want to be - in person, by phone, and online. At every level, we're committed to an inclusive culture, career development, and impacting the communities where we live and work.


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