Administrative Support Specialist

3 weeks ago


Birmingham, Alabama, United States Father Nature Landscapes Full time

**Job Title:** Administrative Support Specialist

Description:

We are seeking a skilled and organized Administrative Support Specialist to join our team at Father Nature Landscapes. As a key member of our organization, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience.

Key Responsibilities:
  • Welcome guests as they arrive at the office, answering questions accurately and directing them to the appropriate staff member with professionalism and courtesy.
  • Engage with callers using proper phone etiquette and clear articulation, answering and routing all incoming calls with accuracy and attention to detail.
  • Provide basic and accurate information to each guest/caller, referring non-routine requests to the appropriate manager when necessary.
  • Offer administrative support across the organization by updating calendars, scheduling meetings, providing copies, and filing documents in a timely manner.
  • Maintain a tidy reception area with all pertinent print pieces and materials, including pens and forms, to ensure a professional appearance.
  • Print and organize forms as needed, ensuring a clutter-free printing area and maintaining efficient workflow.
  • Interact warmly with vendors, clients, and co-workers via phone, in person, or via email, demonstrating excellent communication and interpersonal skills.
  • Support various company events and provide excellent communication and interpersonal skills to foster a positive work environment.
  • Manage daily mail and deliveries, keeping the reception area organized and efficient, and handling tasks with a high level of professionalism.
Requirements:
  • Proficiency with Google Suite and MS Office, with ability to learn new software quickly.
  • Working knowledge of office equipment, such as printers and telephones, with a focus on maintenance and troubleshooting.
  • 2 years of similar experience preferred, but not required.
Compensation:

The estimated salary range for this position is $40,000 - $60,000 per year, depending on experience, certifications, and education. The work week runs from Monday through Friday, 8am to 5pm, with two 15-minute breaks and a 30-minute lunch break. We also offer comprehensive health care, retirement packages, incentivized goal achievement, paid vacation, and paid holidays, as well as continual training opportunities.



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