Ambitious Medical Professional Wanted for Patient-Centered Care
2 weeks ago
We are proud to have highly skilled employees at 61 Street Service Corporation that support, facilitate and deliver world-class patient-centered care through one of the top healthcare provider networks in New York.
Job SummaryWe are seeking an ambitious medical professional to join our team as a Certified Medical Assistant. This role will serve as a key member of the patient care team in an ambulatory setting, working closely with providers across multiple specialties and other clinical and administrative staff to deliver exceptional patient experiences.
Key Responsibilities- Greet and interact with patients, visitors, vendors, and all faculty and staff in a courteous, helpful, professional, and ethical manner.
- Prepare patients for their visit by pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions, taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required.
- Provide instructions to patients in a manner that facilitates efficient patient safety and standard operations for the practice.
- Assist patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, serving as a chaperone in the exam room as requested.
- Assist physicians or other clinical staff with examinations, procedures, and department-specific therapies as requested.
- Perform phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests.
- Prepare and label collected specimens and ensure timely delivery of specimens to appropriate designation.
- Ensure that proper labs are drawn and documented via Epic. Assist in troubleshooting missing labs from Epic as instructed by supervisor.
- Enter orders in Epic as required.
- Manage a smooth clinic flow by assessing and anticipating physician schedules and using clinical space effectively.
- Notify physicians and nurses of emergencies and perform first aid.
- Collaborate with Front Desk staff to expedite the delivery of quality patient care, provide an excellent patient experience and promote patient flow. Duties include:
- Manage and track the patient flow from arrival until exam room departure using an EMR system, including welcoming and informing patients of any delays.
- Serve as a liaison between physicians and other individuals such as patients.
- Prepare and maintain medical charts.
- Copy and mail requests for medical records, ensuring HIPAA compliance.
- Perform additional check-out functions such as scheduling, referrals, and additional tasks as needed.
- Answer telephone calls and take accurate phone messages.
- High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed.
- CMA must be certified by a credentialing body.
- Current BCLS/AED certification required.
- Strong commitment to fostering diversity and equity.
- Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations.
- Must be an engaged team member, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations.
- Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc.
- Must be a motivated individual with a positive mindset and exceptional work ethic.
- Will provide coverage as requested throughout practices (multiple sites and flexible schedule)
We offer a competitive salary range of $50,000 - $65,000 per year, based on experience, skill set, training, and education.
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