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Senior IT Operations Manager

2 months ago

Washington, United States Empower AI Inc. Full time
About the Role

We are seeking a highly experienced and skilled Senior IT Operations Manager to join our team at Empower AI Inc. as an IT Operations Director. This is a senior-level position that requires a strong background in IT operations and infrastructure management.

Key Responsibilities
  • Develop and execute strategies to meet business objectives for growth, profitability, and effective contract performance.
  • Manage fiscal, personnel, and material resources associated with contracted efforts within assigned business areas.
  • Review and approve project budgets, plans, and schedules to ensure compliance with company Project Planning and Reporting standards and sound business practices.
  • Collaborate with clients, representatives of other companies, vendors, subcontractors, government agencies, and other stakeholders to present organization views or discuss contract changes.
  • Directly manage complex contracts requiring significant management skills and experience.
  • Participate in the development of corporate annual operating plans.
  • Ensure compliance with established company policies and procedures and conduct all activities in strict accordance with legal and ethical practices.
Requirements
  • Bachelor's Degree or equivalent related experience.
  • At least 15 years of experience in IT operations or IT infrastructure operations fields.
  • Strong background in managing IT operations or IT infrastructure operations of a broad and complex IT environment.
  • Demonstrated ability for quality oral and written communication relevant to IT operations or IT infrastructure operations.
Preferred Qualifications
  • ITIL Foundation or Practitioner v.4 certifications and the DevSecOps FoundationSM certification from the DevOps Institute.
  • At least 15 years of experience of progressively greater authority and responsibility in the IT operations or IT infrastructure operations fields.
  • Bachelor's degree in a relevant information technology discipline.
  • Demonstrated experience managing the IT operations or IT infrastructure operations of a broad and complex IT environment of similar size and scope.
  • Demonstrated experience improving the IT operations or IT infrastructure operations of a broad and complex IT environment of similar size and scope.
Physical Requirements
  • The ability to perform sitting and standing for long periods.
  • The ability to ambulate throughout an office and between several buildings.