Senior IT Operations Manager

2 days ago

Washington, Washington, D.C., United States General Dynamics Information Technology Full time
Job Title: Senior IT Operations Manager

General Dynamics Information Technology (GDIT) is seeking a Senior IT Operations Manager to join our team in the Washington, D.C. metro area. As a key member of our operations team, you will be responsible for overseeing and managing operational, financial, and contractual delivery aspects of projects.

Key Responsibilities:
  • Directs all phases of programs from inception through completion.
  • Responsible for the cost, schedule, and technical performance of company programs or subsystems of major programs.
  • Participates in the negotiation of contract and contract changes.
  • Responsible to meet required contractual performance metrics such as SLAs, KPIs, OPI, etc.
  • Responsible to meet program financial metrics.
  • Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract.
  • Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance.
  • Establishes design concepts, criteria, and engineering efforts for product research, development, integration, and test.
  • Develops new business or expands the product line with the customer.
  • Establishes milestones and monitors adherence to master plans and schedules, identifies program problems, and obtains solutions, such as allocation of resources or changing contractual specifications.
  • Directs the work of employees assigned to the program from technical and administrative areas.
  • Functions as the senior business leader on the program, determining our customers' needs and priorities, coordinating technical solutions responses to those needs, helping to shape customer acquisitions, and positioning GDIT to deliver best-in-class services.
  • Conducts planning and provides recommendations to the client on task workload.
  • Manages risk tracking process.
  • Attends customer meetings and serves as client liaison.
  • Interacts with vendors, other agencies, and client staff and stakeholders.
  • Coordinates development of and timely delivery of contractual deliverables.
Requirements:
  • Ten years of Enterprise IT Infrastructure Program Management, leading a large team of 80+ individuals.
  • Experience managing Data Centers with 1000+ Servers, 1,000+ network devices, and 10+ PB of storage.
  • Experience supporting at least one of the following emerging technologies: Cloud, Big Data, Cyber, and Managed Services.
  • PMP Certification.
  • ITIL certification.
  • Certifications in CISSP, AWS/Azure is a plus.
What We Offer:
  • Full-flex work week.
  • 401K with company match.
  • Customizable health benefits packages.
  • Collaborative teams of highly motivated critical thinkers and innovators.
  • Internal mobility team dedicated to helping you own your career.
  • Rewards program for high-performing employees.

The likely salary range for this position is $170,000 - $230,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Hybrid

Work Location: USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

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