Assistant Department Manager

7 days ago


Madison, Wisconsin, United States Anthropologie Full time

Customer Experience

As a key member of our team, you will promote a positive and inclusive environment in the store, upholding the values of the SPARKED program. You will lead by example in delivering extraordinary service to cultivate an environment where all customers feel welcome, heard, and valued.

Leadership + Team Management

You will actively participate in leading the sales floor and driving engagement in each zone through elevated communication. You will guide the team to prioritize the customer experience and achieve store objectives.

Visual + Business Operations

You will support daily operating processes, including opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues. You will collaborate with key partners to effectively execute shipment and omni fulfillment processes.

Communication + Relationships

You will contribute to an inclusive work environment by actively listening to others and seeking different perspectives. You will check in with leadership to maintain communication and teamwork on completing store objectives.

Role Qualifications

  • Anthro brand fan
  • 1+ years of retail leadership experience
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store
  • Eagerness to learn and grow within the organization

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more. For additional information, visit https://www.urbn.com/careers/perks-and-benefits.

Pay Range

Starting from USD $19.00/Hr.

Anthropologie Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note that if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair, and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.



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