Customer Service Coordinator

4 weeks ago


Greensboro, North Carolina, United States Epes Transport System, LLC Full time
{"Job Overview": "

Epes Transport System, LLC is seeking a highly skilled Customer Service Assistant to provide exceptional support to our Operations team. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work independently with minimal supervision.

", "Responsibilities": "
  • Coordinate load tender and appointment scheduling with customers and vendors.
  • Enter orders and updates into the system, ensuring accuracy and efficiency.
  • Support Customer Service Representatives with workload and provide temporary coverage as needed.
  • Reschedule late or missed appointments, and demonstrate a commitment to quality and customer satisfaction.
", "Requirements": "
  • High School Diploma or equivalent required; some college preferred.
  • 6-12 months of experience in a truckload environment.
  • Excellent data entry skills and attention to detail.
  • Ability to work independently, take initiative, and be a self-starter.
  • Flexibility to handle pressure, work with interruptions, and meet deadlines.
", "About Us": "

Epes Transport System, LLC is dedicated to providing quality transportation services and continuously improving our service to meet and exceed customer expectations.

", "Contact Information": "

Please submit your application through ApplicantPro.

"}

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