Shift Leader

1 month ago


New York, New York, United States Project Redirect Inc Of The Distric Full time
Job Summary

The Shift Supervisor will oversee and instruct the security staff at a residential facility, ensuring a safe environment for employees and clients. This role requires strong leadership and communication skills, as well as the ability to make timely and sound decisions in emergency situations.

Key Responsibilities
  • Monitor clients, units, and grounds to ensure security and safety
  • Examine items entering the facility to ensure client and staff safety
  • Provide crisis prevention and intervention as needed
  • Record incidents and residents' grievances in logbooks and incident reports
  • Maintain ongoing communication with department supervisors regarding social services issues
  • Manage entry logs to ensure all persons entering the facility are recorded and accounted for
  • Inspect cleaning and service chores assigned to program aides to ensure completion
  • Participate in developing site goals and objectives by making recommendations to improve site efficiency
  • Assist clients with questions and resolving issues as they arise
  • Monitor video surveillance of all facility areas
  • Adhere to safety, health, and fire hazard guidelines, policies, and procedures
  • Report any immediate safety hazards to supervisory personnel or maintenance personnel
  • Work diplomatically to solve issues that may arise
  • Provide coverage when necessary
  • May be required to work evenings, weekends, and holidays as needed
  • Perform all other required duties to ensure the facility runs efficiently
Requirements
  • NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification
  • Minimum High School Diploma/GED
  • Ability to establish and maintain professional boundaries in working with clients
  • General knowledge of working in a residential facility preferred
  • Knowledge of HIPAA guidelines and standards
  • Bi-lingual Spanish/English is a plus
  • Strong written and verbal communication skills
  • Excellent problem-solving and analytical skills
  • Commitment to excellence and high standards
  • Good judgment with the ability to make timely and sound decisions
  • Ability to assess emergency situations and respond effectively

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