Shift Leader
1 month ago
The Shift Supervisor will oversee and instruct the security staff at a residential facility, ensuring a safe environment for employees and clients. This role requires strong leadership and communication skills, as well as the ability to make timely and sound decisions in emergency situations.
Key Responsibilities- Monitor clients, units, and grounds to ensure security and safety
- Examine items entering the facility to ensure client and staff safety
- Provide crisis prevention and intervention as needed
- Record incidents and residents' grievances in logbooks and incident reports
- Maintain ongoing communication with department supervisors regarding social services issues
- Manage entry logs to ensure all persons entering the facility are recorded and accounted for
- Inspect cleaning and service chores assigned to program aides to ensure completion
- Participate in developing site goals and objectives by making recommendations to improve site efficiency
- Assist clients with questions and resolving issues as they arise
- Monitor video surveillance of all facility areas
- Adhere to safety, health, and fire hazard guidelines, policies, and procedures
- Report any immediate safety hazards to supervisory personnel or maintenance personnel
- Work diplomatically to solve issues that may arise
- Provide coverage when necessary
- May be required to work evenings, weekends, and holidays as needed
- Perform all other required duties to ensure the facility runs efficiently
- NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification
- Minimum High School Diploma/GED
- Ability to establish and maintain professional boundaries in working with clients
- General knowledge of working in a residential facility preferred
- Knowledge of HIPAA guidelines and standards
- Bi-lingual Spanish/English is a plus
- Strong written and verbal communication skills
- Excellent problem-solving and analytical skills
- Commitment to excellence and high standards
- Good judgment with the ability to make timely and sound decisions
- Ability to assess emergency situations and respond effectively
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