Coffee Team Leader
4 days ago
About Gregorys Coffee
We are on a mission to see coffee differently. If you are interested in being part of a company that is focused on making everyday special for our team and our customers, Gregorys is the company for you.
Our team members can enjoy free coffee/tea beverages as well as our freshly baked items. Additionally, team members receive a 50% discount on coffee bags, grab and go items, hot food items, and merch.
Other perks include:
- Sick Pay and Family Leave
- Weekly Pay Day
- Health Insurance
- Holiday Overtime Pay
- Commuter Reimbursement
- Paid Time Off
- Be Part of a Growing Coffee Brand
- Internal Promotion Opportunities
Job Responsibilities:
As a Team Leader, you will be a brand ambassador and beacon of culture for both your team and your customers. Your responsibilities will include, but are not limited to, the below key areas.
People Operations:
- Create a warm and inclusive environment for your team and your customers
- Work alongside your team to prepare specialty coffee and espresso beverages, including latte art (we'll teach you)
- Coach baristas in the areas of brand standards, food safety/cleanliness, and customer engagement
- Deploy baristas to specific workloads, tasks, and stations while supporting their ability to perform barista duties
- Serve as the store brand ambassador in customer recovery and customer experience
Store Operations:
- Oversee the proper delegation of tasks according to daypart while ensuring store standards are consistently upheld
- Support the Store Leader in inventory management by conducting accurate inventory counts, placing accurate orders, and ensuring the pastry case pars are upheld according to daypart
- Support the Store Leader in cash handling by following cash handling procedures and overseeing the proper cash handling of baristas on duty
- Serve as Manager on Duty in the absence of the Store Leader, ensuring food safety, cleanliness, and brand standards are upheld
Qualifications:
- Food Handler Certificate
- Demonstrated excellent customer service
- Demonstrated ability to work well with others
- Demonstrated intermediate coffee knowledge, elevated beyond coffee basics
- Demonstrated track record of upholding brand standards
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level: 1 year
Shift: 8 hour shift
Weekly day range: Every weekend, Monday to Friday, Weekends as needed
Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Preferred)
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