Chiropractic Clinic Coordinator

4 weeks ago


Fremont, California, United States The Joint Chiropractic Full time
The Opportunity:

We are seeking a highly motivated and customer-focused Wellness Coordinator to join our team at The Joint Chiropractic. As a key member of our clinic team, you will play a vital role in providing exceptional patient experiences and driving business growth through sales and marketing initiatives.

Responsibilities:
  • Greet patients with enthusiasm and build strong relationships to ensure a positive experience.
  • Educate patients on our wellness offerings and services, highlighting the benefits of ongoing chiropractic care.
  • Share personal chiropractic experiences and stories to build trust and credibility with patients.
  • Utilize sales skills to convert patients to our Wellness Plan or Visit Package, ensuring they receive the best possible care.
  • Manage patient transactions, maintain accurate records, and ensure seamless clinic operations.
  • Assist patients with paperwork and provide exceptional customer service.
  • Participate in marketing and sales opportunities to attract new patients and drive business growth.
  • Manage daily clinic operations, including maintaining a clean and organized workspace.
  • Execute all Standard Operating Procedures to ensure high-quality patient care and clinic efficiency.
  • Provide exceptional customer service and maintain the highest levels of professionalism at all times.
Qualifications:
  • Bilingual preferred.
  • Minimum 1 year experience in sales, preferably in a high-paced retail environment.
  • High school diploma or equivalent (associate's degree or higher preferred).
  • Cheerful and positive attitude.
  • Able to work weekends and evenings as required.
  • Proficient with Microsoft Office and able to use office equipment.
  • Maintain a clean and organized workspace and provide high-quality service.
  • Confident in presenting and selling memberships and visit packages.
  • Willingness to learn and grow.


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