Wireless Sales Team Lead

2 weeks ago

Queensbury, New York, United States OSL Retail Services Full time
Overview

Take your sales career to the next level as a Team Lead in our Wireless Sales team. As a key player in advancing sales objectives, you'll develop a skilled team of Mobile Experts and deliver exceptional customer experiences.

What We Offer
  • Competitive annual salary of $50-$65k with performance-based earnings potential
  • Comprehensive benefits, including full health and dental coverage
  • On-the-job training, career advancement, and employee referral program
  • Experience our commitment to diversity and inclusion through programs like OSL Cares and, empowering women and fostering social change
Day-to-Day Responsibilities
  • Drive sales excellence by understanding customer needs and providing tailored product solutions
  • Lead, coach, motivate, and manage the performance goals of team members
  • Collaborate with leadership on strategic action plans to support KPIs
  • Achieve set OSL Targets and Key Performance Indicators (KPIs)
  • Coordinate weekly team schedules to secure sufficient staffing across all stores
  • Train teams on all operational guidelines, carriers, and product knowledge
  • On-board/off-board all employees
  • Participate in all required training, including personal and professional development
  • Contribute to sales initiatives and work side by side with your team when needed
Requirements
  • Full-time availability, including days, evenings, and weekends (and holidays)
  • 1+ years' experience in a management role
  • Able to lift 30-50 pounds and stand/walk for extensive periods
  • Own a vehicle and be able to travel to your store(s) during operational hours
  • Understanding of sales and customer service fundamentals
  • Track record of leading teams who exceeded sales targets and quotas
  • Able to manage budgets, forecast sales, merchandising, and retail metrics
What We're Looking For
  • You possess the ability to motivate and lead your team successfully
  • You understand the art of meeting customer needs and delivering exceptional service
  • You quickly address and resolve challenges

We are committed to employing a diverse workforce and are an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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