Knowledge Management Specialist
1 day ago
Job Summary
The Intel and Cyber Division at Jacobs is seeking a highly skilled Knowledge Management Specialist to join our team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive knowledge management strategy that supports our critical mission.
Key Responsibilities
- Develop and implement a knowledge management strategy that aligns with our organizational goals.
- Create, update, and curate content in our knowledge base, including technical documentation, FAQs, troubleshooting guides, and best practices.
- Collaborate with IT engineers, system administrators, and other stakeholders to capture relevant information.
- Ensure that knowledge articles are organized logically and tagged appropriately for easy retrieval.
- Generate, monitor, and analyze knowledge usage metrics to identify areas for improvement.
- Train team members on knowledge management processes and tools.
- Stay informed about industry trends, emerging technologies, and best practices.
- Develop organizational Standard Operating Procedures (SOP).
Requirements
To be successful in this role, you must have a strong understanding of knowledge management principles and practices. You should be able to work independently and as part of a team, and have excellent communication and collaboration skills. Additionally, you should be able to adapt quickly to new technologies and processes.
What We Offer
As a Knowledge Management Specialist at Jacobs, you will have the opportunity to work on a critical and rewarding mission. You will be part of a dynamic team that values innovation, collaboration, and continuous learning. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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