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Customer Service Representative

2 months ago

Rochester, New York, United States Palmersdirecttoyou Full time

Retail Sales Associate (Part Time and Full Time Opportunities)

Job Category: Retail

Requisition Number: RETAI001218

Job Overview

As a Retail Sales Associate, you will play a vital role in delivering exceptional service to our customers. Your primary responsibilities will include:

Key Responsibilities

  1. Assisting customers with inquiries about our product range, including fresh seafood, meats, and a variety of menu items.
  2. Providing knowledgeable answers to customer questions regarding product types, preparation methods, and promotional items.
  3. Maintaining a welcoming and friendly demeanor while addressing customer needs and offering assistance.
  4. Ensuring cleanliness and organization of work areas, keeping them well-stocked at all times.
  5. Operating the cash register efficiently and assisting with transactions as required.
  6. Resolving customer service issues related to sales, including special requests, complaints, and returns.
  7. Adhering to the guidelines set forth in the Palmer Food Services Handbook and understanding the company's culture and objectives.
  8. Communicating effectively with the Manager on Duty regarding customer feedback and any concerns.
  9. Presenting a professional appearance to customers and vendors in accordance with company dress standards.
  10. Performing additional duties as assigned by the Market General Manager.

Qualifications

Skills

  • Communication Skills: Advanced

Preferred Attributes

  • Detail Oriented: Ability to execute tasks with attention to detail.
  • Enthusiastic: Demonstrates eagerness and interest in the role.
  • Team Player: Collaborates effectively within a team environment.

Education

Preferred: High School diploma or equivalent.

Experience

Preferred:

  • 1 year in Food Service
  • 1 year in Retail Customer Service

Licenses & Certifications: Not specified.