Food and Beverage Operations Manager
4 weeks ago
We are seeking a highly skilled Food and Beverage Manager to join our team at Montage International. As a key member of our hospitality team, you will be responsible for driving exceptional customer service while optimizing financial results.
Key Responsibilities:- Develop and implement strategies to drive product and service culture, ensuring guest satisfaction and loyalty.
- Supervise and train restaurant Associates, providing guidance and support to ensure exceptional service delivery.
- Handle guest concerns in a prompt and professional manner, ensuring a positive experience.
- Monitor and maintain the bar area, ensuring it meets or exceeds standards.
- Organize and maintain a professional work environment, promoting a culture of excellence.
- Recruit, train, and develop bar Associates, ensuring they continually improve their performance.
- Manage overall profit and loss statements, ensuring financial goals are met.
- Conduct pre-shift departmental meetings, communicating key information to Associates.
- Ensure par stock levels are maintained, ordering and retrieving supplies as needed.
- Complete reports on production, requisitioning necessary supplies and controlling distribution.
- Provide direct service to guests as needed, serving and busing tables and seating guests.
- Ensure the department adheres to all safety and sanitation policies.
- High School Diploma or equivalent required, Bachelor's Degree preferred.
- A minimum of two (2) years' of previous Food and Beverage leadership experience required.
- Excellent verbal and written communication skills.
- Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer.
- Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, and Outlook.
- Knowledge of food and alcoholic beverages required.
- Basic computer skills.
- Budgetary analysis capabilities required.
This role requires walking and standing for most of the working day, with the ability to lift up to 25 lbs. Manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing are also required.
The pay scale for this position is $75,000-$90,000 annual salary.
Montage International is an equal opportunity employer and maintains a drug-free workplace, performing pre-employment substance abuse testing.
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