Member Engagement Director
3 weeks ago
PACE is seeking a highly skilled Member Engagement Director to join our team. As a key member of our organization, you will be responsible for curating our members' experience with PACE.
Key Responsibilities:- Deepen and expand interactions between PACE and its members
- Manage, strengthen, and extend member benefits, services, and supports
- Work with members one-on-one to understand their goals and objectives within PACE
- Design and execute membership-wide events, including meetings, webinars, conference calls, working groups, and other relationship and network-building activities
- Serve as a point of contact for members and keep apprised of their interests, activities, challenges, and work
- Identify new mechanisms/avenues to support members' efforts
- Oversee and manage the onboarding and orientation process for new members
- Maximize participation in and satisfaction with PACE programs, events, and activities
- Use individual member plans to outreach and engage members
- Identify prospective members, attendees, and partners
- Serve as a hub for the PACE team by ensuring alignment/cohesion between various streams of programmatic and member-serving work
- Strong commitment to vision, mission, and values of PACE
- Experience creating and managing programming for a philanthropic audience and keen understanding of the principles and practices of civic engagement
- Self-starter with significant initiative, intuition, autonomy, and drive
- Personable, relatable, and relationship-oriented
- Thoughtful and insightful
- Flexible and dynamic
- Keen attention to detail and ability to produce consistently high-quality work
- Ability and willingness to travel and work occasional nights/weekends as needed
- Working with networks or membership organizations
- Working in small, virtual teams that span time zones
- Identifying new revenue opportunities and/or business models
- Managing budgets and forecasting revenues
- Integrating an 'equity lens' into organizational culture and practice
PACE is a network of foundations and funders that invest in civic engagement and democratic practice. We are committed to creating a more just and equitable society through our work.
We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your resume and cover letter to [email address].
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