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Front Desk Associate

2 months ago

Lake Mary, Florida, United States Orlando Marriott Lake Mary Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at the Orlando Marriott Lake Mary.

Key Responsibilities:

  • Provide exceptional guest service, ensuring a positive experience for all visitors.
  • Check guests in and out, manage daily checklists, and handle guest mail and faxes.
  • Assist with reservation blocking and cancellations, and inform guests about hotel services and amenities.
  • Operate and explain TDD operations for guests, and complete reasonable requests from management.

Requirements:

  • Ability to lift up to 30lbs, and perform tasks that require pushing, pulling, bending, and standing for prolonged periods.
  • Effective verbal communication skills to interact with guests and colleagues.
  • Exposure to cleaning chemicals, and ability to work in a fast-paced environment.