Current jobs related to Front Desk Representative - Lake Wales, Florida - Highgate Hotels

  • Front Desk Representative

    4 weeks ago

    Lady Lake, Florida, United States Stretch Zone - 1013 Full time

    Front Desk RepresentativeWe are seeking a friendly and approachable individual to join our team as a Front Desk Representative. As the first point of contact for our visitors, you will be responsible for providing a warm and welcoming experience. Your duties will include managing the reception area, handling inquiries, and providing administrative...

  • Front Desk Representative

    4 weeks ago

    Lady Lake, Florida, United States Towneplace Suites The Villages Full time

    Job Title: Front Desk AgentTowneplace Suites by Marriott Lady Lake/The Villages is seeking a dynamic Front Desk Agent to join their team.Job SummaryWe are looking for a highly motivated and customer-focused individual to provide exceptional service to our guests. As a Front Desk Agent, you will be responsible for greeting guests, handling reservations, and...

  • Front Desk Representative

    4 weeks ago

    Lake Mary, Florida, United States Pinnacle Hotel Management Full time

    Job Summary:As a Front Desk Agent at Pinnacle Hotel Management, you will be responsible for providing exceptional guest service in a professional and courteous manner. Key responsibilities include:Key Responsibilities: Provide excellent guest service to ensure a positive experience for all guests Maintain a clean and organized front desk area Handle guest...

  • Front Desk Agent

    3 weeks ago

    Lake Wales, Florida, United States Highgate Hotels Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests during their stay. This includes handling check-ins and checkouts, responding to guest inquiries, and resolving any issues that may arise.Key ResponsibilitiesAnswer guest inquiries regarding hotel services and amenitiesProcess guest check-ins and checkouts in...

  • Front Desk Sales Associate

    4 weeks ago

    Lake Wales, Florida, United States PCRK Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Front Desk Sales Associate to join our team at PCRK Group. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities:Drive...

  • Front Desk Administrative Assistant

    4 weeks ago

    Lake Mary, Florida, United States Qualus Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Administrative Assistant to join our team at Qualus Services. As a key member of our administrative team, you will be responsible for ensuring the smooth operation of daily office activities, providing exceptional customer service, and supporting our executive team.Key...

  • Customer Service Representative

    3 weeks ago

    Lake Wales, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...

  • Front Office Representative

    4 weeks ago

    Lake Worth, Florida, United States Staff My Agency Full time

    We are seeking a highly motivated and customer-focused Front Office Representative to join our team at Staff My Agency. As a Bilingual Front Office Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise. This is an excellent opportunity for...

  • Medical Office Coordinator

    4 weeks ago

    Lake Wales, Florida, United States MAXhealth Full time

    Job DescriptionWe are seeking a highly skilled and compassionate Front Office Representative to join our team at MaxHealth. As a key member of our front office staff, you will be responsible for ensuring a seamless patient experience from check-in to check-out.Key responsibilities include:Welcoming patients warmly and efficientlyScheduling appointments and...

  • Medical Office Coordinator

    3 weeks ago

    Lake Wales, Florida, United States MAXhealth Full time

    Job SummaryWe are seeking a highly skilled and compassionate Front Office Representative to join our team at MaxHealth. As a key member of our front office staff, you will be responsible for ensuring a seamless patient experience from check-in to check-out.Your primary duties will include greeting patients warmly, scheduling appointments, collecting...

  • Lot Attendant

    4 weeks ago

    Lake Wales, Florida, United States Wegmans Food Markets Full time

    Job SummaryWe are seeking a skilled Lot Attendant to join our Front End Customer Service Team. As a Lot Attendant, you will be responsible for ensuring customers have a positive experience by providing exceptional customer service, maintaining the appearance and safety of the parking lot, and gathering shopping carts and picking up garbage.Key...

  • Customer Service Representative

    4 weeks ago

    Lake Mary, Florida, United States Orangetheory Full time

    Key Responsibilities: Greet everyone who enters the studio with enthusiasm and knowledge. Work at the front desk, answering phones and interacting with members. Give studio tours to showcase our facilities and services. Sell memberships to help the studio thrive and meet sales targets. Follow up with prospective clients to ensure a smooth onboarding process....

  • Membership and Customer Service Representative

    3 weeks ago

    Lake Worth, Florida, United States Orangetheory Full time

    Key Responsibilities:Greet members and guests with enthusiasm and knowledge, setting the tone for a positive studio experience.Work at the front desk, handling phone calls, member inquiries, and providing exceptional customer service.Present and sell membership options based on coach recommendations, ensuring members achieve their fitness goals.Provide...

  • Customer Service Representative

    4 weeks ago

    Lake Worth, Florida, United States Winn-Dixie Full time

    As a Customer Service Representative at Winn-Dixie, you will provide exceptional customer service by greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner. You will also be responsible for stocking front end products, performing cashier duties, and addressing customer issues and complaints to ensure full customer...

  • Bilingual Front Office Representative

    3 weeks ago

    Lake Worth, Florida, United States Paul Roca - State Farm Agency Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Bilingual Front Office/Customer Service Team Member to join our team at Paul Roca - State Farm Agency in Lake Worth, FL.This is an excellent opportunity for individuals who are fluent in both English and Spanish and have a passion for delivering exceptional customer service.Key...

  • Operations Director

    3 weeks ago

    Lake Worth, Florida, United States Crunch Fitness - CR Holdings Full time

    Job DescriptionAt Crunch Fitness - CR Holdings, we're seeking a highly motivated and organized Operations Manager to oversee the successful operation of our front desk. This key role involves hiring, training, and managing front desk staff to ensure exceptional customer service for our members. The ideal candidate will possess a strong desire for personal...

  • Medical Office Coordinator

    3 weeks ago

    Lady Lake, Florida, United States SIMEDHealth Full time

    Job Title: Clinic Assistant/Front Desk ReceptionistJob Summary:SIMEDHealth is seeking a highly organized and detail-oriented Clinic Assistant/Front Desk Receptionist to join our team in Lady Lake, FL. The successful candidate will be responsible for managing the front desk, ensuring smooth patient flow, and maintaining accurate records.Key...

  • Medical Office Coordinator

    4 weeks ago

    Lady Lake, Florida, United States SIMED Full time

    Job Title: Clinic Assistant / Front Desk ReceptionistSIMEDHealth is seeking a highly organized and detail-oriented Clinic Assistant / Front Desk Receptionist to join our team in Lady Lake, FL.Key Responsibilities:Manage the front desk reception and ensure a smooth transition of patients throughout the clinic areas.Enter accurate patient data, collect...

  • Sales and Customer Service Representative

    4 weeks ago

    Lake Mary, Florida, United States Scenthound SODO Orlando, FL Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Front Desk Associate to join our team at Scenthound SODO Orlando, FL. As a key member of our sales team, you will be responsible for driving membership sales through health and wellness education, managing customer expectations, and resolving customer concerns.Key...

  • Retail Customer Service Representative

    4 weeks ago

    Lady Lake, Florida, United States Sam's Club Full time

    Job Summary: We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a Front End Cashier Associate, you will play a critical role in providing exceptional member service and ensuring a positive shopping experience for our customers. Key Responsibilities: Provide exceptional customer...

Front Desk Representative

4 weeks ago

Lake Wales, Florida, United States Highgate Hotels Full time
Job Title: Front Desk Agent

Highgate Hotels is seeking a skilled and courteous Front Desk Agent to provide exceptional service to our guests.

Responsibilities:
  • Provide attentive and efficient service to guests during check-in, throughout their stay, and at checkout.
  • Answer inquiries from guests regarding restaurants, transportation, entertainment, and other local amenities.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages, and special promotions.
  • Be familiar with all in-house groups and closed-out dates.
  • Obtain necessary information when taking room reservations and follow rate-quoting scenarios.
  • Be familiar with hospitality terminology and emergency procedures.
  • Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
  • Use proper two-way radio etiquette when communicating with other employees.
  • Fully comprehend and operate all relevant aspects of the Front Desk computer system.
  • Perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.
Requirements:
  • College coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • High School diploma or equivalent is required.
  • Computer experience is required.
  • Customer Service experience is preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Effectively communicate verbally and in writing with all levels of employees and guests.
  • Listen to, understand, and clarify concerns raised by employees and guests.
  • Multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards.
  • Maintain high standards of personal appearance and grooming.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
  • Effectively handle problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Cross-train in other hotel-related areas.
  • Maintain confidentiality of information.
  • Show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Highgate Hotels and its subsidiary companies are equal opportunity employers and will provide reasonable accommodations to allow an applicant to participate in the hiring process.