Senior Customer Sales Representative

2 weeks ago


Plano, Texas, United States GEODIS Full time

Job Summary:

The Senior Customer Sales Representative at GEODIS is a key player in driving sales growth and customer satisfaction. This role involves lead generation, cold calling, and customer development to support and grow the company's drayage and domestic forwarding solution.

Key Responsibilities:

  • Utilize negotiation skills to provide cost-effective logistics solutions to customers.
  • Maintain reliable communication with the sales team and customers to resolve any issues.
  • Understand and support GEODIS's goals, policies, and procedures.
  • Prospect for customer leads to build a sales pipeline.
  • Manage and grow existing accounts to maximize margin abilities.
  • Utilize the sales pipeline system (CRM) for tracking and maintaining all sales functions.
  • Develop business relationships with prospects and customers.
  • Stay up-to-date with market conditions and business trends to identify opportunities for growth.
  • Mentor and train teammates through job shadowing, call labs, and team calls.
  • Participate in developmental opportunities to expand knowledge of the business and industry operations.

Requirements:

  • 3 years of sales experience in intermodal, drayage, CMS, transload, LTL, and truck brokerage or a combination of education and experience.
  • 3PL experience and familiarity with TMS systems required.
  • PC literate with experience in Microsoft Outlook, Word, Access, and Excel.
  • Ability to work independently and as part of a team.
  • Exceptional customer service focus and skills.
  • Drive to succeed, confidence, and superior verbal communication skills.
  • Organizational and scheduling skills.
  • Strong negotiation skills.

Work Environment:

The employee frequently sits, reaches with hands and arms, and talks. The employee regularly uses hands to manipulate, handle, or feel. The employee occasionally lifts and/or moves up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.



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