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Restaurant Operations Manager

1 month ago

Tacoma WA USA, United States Jimmy John Full time
Job Summary

We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at Jimmy John's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of employees to achieve our goals.

Key Responsibilities
  • Manage daily restaurant operations, including inventory management, scheduling, and customer service.
  • Supervise and train employees to ensure they have the skills and knowledge needed to provide excellent customer service and maintain high-quality products.
  • Assist in the preparation and execution of daily sales and service goals, including forecasting and ordering supplies.
  • Monitor and maintain a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Develop and implement strategies to improve customer satisfaction, employee engagement, and overall restaurant performance.
  • Collaborate with other managers and departments to achieve business objectives and resolve operational issues.
  • Perform other related duties as required.
Requirements
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Minimum 1-2 years of experience in a restaurant management or supervisory role.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Excellent customer service and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Valid driver's license and reliable transportation.
What We Offer
  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Flexible scheduling and work-life balance.
  • Discounts on Jimmy John's products and services.